Laserfiche WebLink
<br />:J- <br />,.--- <br /> <br />CITY COUNCIL WORK SESSION <br />Topic Report: Utility Billing <br />By: Diana Lund, Finance Officer <br /> <br /> <br />Background: <br /> <br />Currently, the City of Ramsey contracts with Connexus Energy to handle its billing and <br />collection services related to utility billing. The City has outsourced its billing to <br />Connexus Energy since about 1994 and currently pays about $56,000 a year for their <br />servIces. <br /> <br />Staff was asked to explore billing options and the economics of each. The three options <br />are: 1. Staying with Connexus. 2. Bringing the billing in-house. 3. Finding a private <br />firm that handles utility billing. <br /> <br />We have asked a private firm to present an overview of their utility billing services that <br />they currently offer. After the presentation, staff would like to discuss the three options <br />and the various pros and cons related to each. <br /> <br />Staffhas been in contact with Connexus to resolve the past billing issue and hope to bring <br />a conclusion to the meeting. <br /> <br />Action Statement: <br /> <br />Discuss utility billing service options and outstanding issues. <br /> <br />Reviewed by: <br /> <br />Finance Officer ~ 0 <br />City Administrator <br />/ <br />CCWS: 12/03/07 <br />