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_. _ ----- <br />Ramsey3 Final Report <br />Grant No. 05-1237 <br />City of Ramsey <br />Lessons Learned <br />1. Have the Right Team: A good planning team is like a team in any sport, it needs a variety of people <br />with a variety of skills. These include: writing and communications, technology, planning <br />methodologies and experience, team building. The team should have between 3-7 members, as the core <br />group. Any fewer and the work does not get done; any more and there are too many voices. We found <br />that as team members' schedules tended to get overwhelmed having five members on the team meant <br />that someone could always be free to pick up whatever needed to be done. <br />2 Have the Right Tools: There are a variety of planning tools and techniques out there, but the most <br />important part of the process is to match the tool to the task. Too many consultants or groups operate <br />with a set methodology or approach which may work at sometimes, but not others. As someone put it to <br />"Don't ever show me any of those dots <br />the consultants working o0n the comp plan, but no this project, <br />again." A subrule might be to "use the Internet" Our web site enabled us to collaborate much more <br />_ effectively. <br />3 Have Collaboration with City Staff and Council: This project would have. never succeeded without. <br />the blessing of both staff and council. Council allowed staff to serve as the City's voice in the project.. <br />There was little micromanaging. Staff could not have been more supportive. They worked overtime <br />many nights on project meetings and always made sure that whatever was needed was made available. <br />4 Don't Be Afraid to Fail or Change Course: In the third part we had planned on using more open <br />methods such as rapid Open Space, but the group preferred the structure and speed of weighted voting <br />with Nominal Group Technique. This puts more of the pressure for success on the facilitator, but does <br />. move the process faster. <br />' S Have the Right Experts: The consultants who ~ nce between consultants who preachl and those who <br />common-none of them were preachers. The dill <br />teach is extremely important for the success of a project like this. Our consultants all saw their role as <br />.teaching the. community about planning ideas and then letting them make the choices. <br />6. Communicate Communicate Communicate: More projects fail because of lack of communication <br />than any otherxeason. Looking back on the times when this project had the most difficulty, almost all of <br />those problems could be traced back to imperfect communication. <br />7 Meet Frepuently and "Git Er Done": Originally we did not want to burn out community members <br />by scheduling meeting too close together, but we found that especially in Part 3; we made the most <br />progress when we met once a week with the idea of getting done what needed to be done. To ask for <br />commitment on this level requires a very detailed agenda with explanations of why tasks are necessary. <br />The Open. Space Sessions last Summer may have suffered from-being held too far apart. Momentum-had_ <br />to be rebuilt if the time between sessions was longer than two weeks. <br />8 Honor Everyone: As fans of the famous Henry Fonda movie, "Twelve Angry Men" can testify, <br />sometimes it is the holdout, the lone voice who may be the voice of reason. This is why trying to work <br />-22- <br />-213- <br />