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<br />Better Zoning, on the Web
<br />
<br />By Don Elliott, FAICP
<br />
<br />The Internet is transforming the field of planning inmyriad ways. Combinations of
<br />Google Earth images, GIS d~tabase layers, visualization tools, and infinitely manipula-
<br />ble census and survey information have dramatically inHeased the data and analytical
<br />tools available to planners.
<br />
<br />Virtually no aspect of planning has been
<br />untouched by this revolution. The changes have
<br />not been quite so dramatic in the field of land-
<br />use regulation, though virtually all cities, now
<br />have an electronic version of their zoning and
<br />subdivision codes, searchable by keywords.
<br />Public versions of those documents are often
<br />kept more current, as well, since the ability to
<br />upload amendments electronically means that
<br />cities do not have to wait until the next three-
<br />month, six-month, or annual reprinting of the
<br />paper versions. A few cities have gone further
<br />to adopt more widely searchable and graphi-
<br />cally rich codes like the Visual Interactive Code,
<br />but tho~e cases are still fairly rare.
<br />Nevertheless, most cities still maintain
<br />paper versions oftheir land-use regulations
<br />and they are sometimes still the "official" ver-
<br />sion-so users of the web documentS are
<br />sometimes at risk for misinformation. But it's
<br />only a matter oftime until web-based tools
<br />transform zoning and subdivision codes the
<br />same way they have changed planning. When
<br />that happens, what will it look like-and what
<br />should it look like?
<br />
<br />A BmER WAY TO ZONE
<br />In A Better Way to Zone (Island Press 2008),
<br />I identified 10 changes that could make big-
<br />city zoning more effective, more efficient,.and
<br />easietto use and understand. Change num-
<br />ber nine was "Better Webbing"-using the
<br />web more effectively. I identified four changes
<br />that will transform the organization, use, and,
<br />maintenance of local land-use laws-as Well
<br />as how we make land-use decisions. Tho$e
<br />four innovations are:
<br />1. Cities will develop web portals that link plan~
<br />ning, zoning, subdivisio[l, and utility informa-
<br />
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<br />
<br />tion. Much of that information is already avajl-
<br />able but not linked. Since it is easier to draw
<br />and digitize planning maps than it is to interpret
<br />how written policies affect different parcels of
<br />. .
<br />land, it is not common for comprehensive and
<br />neighborhood plans to be linked to GI5 data-
<br />but they will be in the future.
<br />2. A good planning and zoning web port~l will
<br />make clear to property owners the difference
<br />between the plan designation and the zoning
<br />for their property., What parts of the plan are
<br />binding-if any-and how do planning goals
<br />make it into the land-use decision-making
<br />process?
<br />3. Future web-based zoning will link written
<br />information on what permits may be required
<br />for a proposed development with mapped
<br />information about notification and protest
<br />areas and graphic displays about the steps in
<br />the decision.making process-who makes the
<br />decision, who hears the appeal, on what crite~
<br />ria, and in what time frames.
<br />4. The fourth and biggest improvement will be
<br />the ability to tailor complete answers to zoning
<br />process questions-like "How d.o I get a condi-
<br />tional use permit?"-for specific addresses.
<br />Once the portal knows your address it will be
<br />able to provide answers that take into ac~ount
<br />your c'urrent use of the land, your neighborS'
<br />current use, the future land-use designation,
<br />when your lot was platted and your house was
<br />built, what regulations were adopted before or
<br />after those dates, and whether there are vari-
<br />ances or conditional uses on adjacent parceis
<br />that affect what you c,!n do. The key will be link-
<br />ing address-based data structures with more
<br />sophisticated query-based search ability.
<br />The technology for each of these tasks is
<br />already available, but few cities have commit-
<br />
<br />ted themselves to making the most of it. This
<br />article reviews some attempts by large North
<br />American cities to harness the power of the
<br />Internet for planning and zoning. More specifi-'
<br />cally, it reviews how 10 cities have tried to
<br />enhance and link their web-based planning
<br />and zoning tools to make them significantly
<br />more usable for the public.
<br />
<br />EMERGING BEST PRACTICES
<br />Visiting the planning an'd zoning websites for
<br />large American and Canadian cities reveals
<br />how quickly technology has advanced in the
<br />past 10 years. Detailed GIS systems and accu-
<br />rate mapping are now the. norm rather than
<br />the exception. Satellite imagery is routinely
<br />available as an additional layer on the same
<br />base maps as other GIS information-making
<br />it much easier for users to orient themselves
<br />or to find major landmarks. The user-friendli- ,
<br />ness and graphic quality of public portals has
<br />improved 'dramatically, maki~g it much more.
<br />likely that citizens will actually be able to find
<br />the information they need.
<br />Despite these common themes, how~
<br />ever, large city websites still show enormous
<br />variation in the information they provide, how.
<br />they present it, how they link it together, and
<br />what questions they can answer for John Q.
<br />Public. Some of these differences are illus-
<br />trated in the examples below. ,In each case, I
<br />focused on characteristics that distinguish the
<br />city websites from each other rather than what
<br />they have in common.. Because many of these
<br />cities use multiple mapping basesandinfor-
<br />mation systems it is quite possible that I
<br />missed additional sites and linkages that
<br />would fill some of the gaps', and I apologize in
<br />~dvance for any errors in this information.
<br />
<br />ZONING PRACTICE 10.08
<br />AMERICAN PlANNING ASSOCIATION I page 2
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