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LOGI$ <br /> <br />~ RA CITY.HALL <br /> <br />002/003 <br /> <br />Loc al Government Information Systems Association <br /> The LOGI$ Advantage <br /> <br /> i <br /> I <br />I <br />I <br />I <br />I <br />I <br /> <br />Febmaw 7,2002 <br /> <br />Jim Norman <br />CiLy Administrator <br />City of Ramsey <br />15153 Nowthen Boulevard NW <br />Ramsey, MN 55303 <br /> <br />Dear Jim: <br /> <br />This letter is in regard to our conversation about the City of Ramsey utilizing LOGIS Network Services. <br />In our conversation you requested pricing on our services and reasons or items that would distinguish <br />LOGIS from other private agencies. <br /> <br />Regarding pdcing, LOGIS bills in 15-minute increments and charges the hourly rate of $85 an hour for <br />work performed between 7:00 AM and 6:00 PM Monday through Fdday. For after-hours support <br />LOGIS charges an hourly rate of $125 an hour. This is the standard rate whether you utilize the router <br />engineers, server engineers or for desktop support <br /> <br /> I <br />,I <br /> <br />Many of our member cities have found benefits in using our services. One of the largest differences is <br />that LOGIS is a non-profit organization that is owned by our member cities. Expenses are charged out <br />to our members to recover the costs of the services. <br /> <br />Some benefits that distinguish LOGIS Network Services from other providers are the following: <br /> <br />1) The same provider of the business applications can support your local applications. <br /> <br />'2) Full access 'to a highly trained network 'staff of experts in network wellness, server <br /> administration, router and switch configuration, security, etc. <br /> <br />3) <br /> <br />Hot swap equipmenL Ramsey's network was designed on LOGIS standards. LOGIS <br />maintains hot swap equipment for the servers, tape drives, routers, firewalls, and switches. <br />On several occasions members have taken advantage of this equipment <br /> <br />4) <br /> <br />5) <br /> <br />LOGIS manages the state routers for the City of Coon Rapids and your police department. <br />These routers currently connect the police department to the shared police system located <br />at the City of Coon Rapids. <br /> <br />LOGIS has direct full access to th, e city servers 'and infrastructure, Many problems or <br />questions can be resolved remotely and quickly. <br /> <br />5750 Duluth Street · Golden Valley, Minnesota 55422-4036 <br /> <br />Voice: (763) 543-2600 · Fax: (763) 545-2699 · Internet'. www. logis, org -429- <br /> <br /> <br />