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SECTION 3: PROFESSIONAL STAFF <br />The key to excellent service is exceptional people. MFRA prides itself on hiring <br />leaders within their field who understand the importance of clear communication <br />and second to none customer service. For each of our prospective clients, we <br />carefully suggest those staff members whom we believe will be a great fit for your <br />needs. We are committed to providing the City of Ramsey with the following team. <br />Proposed Lead Staff Member <br />Ben Gozola, AICP <br />Ben Gozola, AICP, is our firm's primary contact for supplying day-to-day planning as- <br />sistance for communities just like the City of Ramsey. Ben has over twelve years <br />of experience in the planning field and has worked for communities both large <br />and small. <br />You will find in contacting our references that Ben comes highly recommended for <br />the planning services you are seeking. His experience in a wide variety of city types <br />and political settings allows him to quickly integrate himself into the flow of City <br />business and to begin addressing your needs from day one. The following is a brief <br />overview of what he will bring to your City: <br />Outstanding ability to craft ordinances tailored to specific community goals and <br />desired outcomes — rewrote all zoning codes for both New Ulm and Monticello <br />Thorough knowledge of comprehensive planning and the relation to city code <br />requirements <br />Exceptional in writing and interpreting city codes <br />Skilled in developing new processes and procedures for organizations <br />Extensive experience reviewing and presenting land use applications to city <br />councils and boards <br />Personable and well suited for interacting with residents as a representative for <br />the community <br />Excellent communication skills and an understanding of how to involve the <br />public from the beginning of a project <br />Detail oriented organizational skills to ensure all applications and/or tasks are <br />reviewed and completed by the anticipated deadline <br />Proficient in GIS and cartography for all your mapping needs <br />City of Ramsey I Proposal for Routine Professional Planning Services <br />4 <br />Education <br />Bachelor of Arts in Geography <br />University of Minnesota, <br />Duluth, MN (1995) <br />Professional Associations <br />The American Institute of Certified <br />Planners (AICP) <br />American Planning Association (APAJ <br />Professional Experience <br />Over 12 years of municipal and <br />regional planning experience <br />4 years with MFRA <br />4 years as City Planner for the City of <br />Minnetrista <br />1 year as Zoning Administrator for the <br />City of Minnetrista <br />4 years as a transportation planner <br />with ARDC <br />City of Robbinsdale Charter Commis- <br />sion Member <br />