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Solutions and trust. Unleashing the power of <br />A <br />relationships and trust leads to shared vision <br />and sustainable solutions. <br />Ideas <br />Trust <br />Relationships <br />Common Understanding <br />Shared Information <br />Bonestroo believes the ability to <br />communicate is critical to our work. Effective <br />communication begins with understanding <br />your audience and developing a means <br />to clearly convey the message. Our <br />employees are taught the key elements of <br />communication: listening, writing, public <br />speaking and listening again! <br />Good communication leads to collaborative, <br />sustainable solutions as shown in the <br />solutions pyramid to the left. This pyramid <br />describes a people -driven process, which <br />starts with shared information and common <br />understanding and leads to relationships <br />At its core, Bonestroo is a municipal <br />consulting firm. We train and develop <br />our people to understand the workings <br />of communities and to partner with our <br />communities to achieve their vision. We <br />take pride in mentoring and training our <br />professionals beyond their required technical <br />expertise and growing their understanding <br />of each individual city. <br />Ilk <br />We know the importance of community engagement <br />and education, the need to support decision -makers <br />with the right information, and the results of effective <br />participation. <br />Our training supports the concept <br />that four primary elements need to <br />be addressed to develop sustainable <br />solutions for our clients: <br />• Technical — Solutions must be <br />technically sound. <br />■ Environmental — We understand <br />the impact of our work on <br />the environment and look for <br />opportunities to enhance the natural <br />environment. Because sustainability <br />is an important element of <br />everything cities do, we keep our <br />clients up-to-date on the latest <br />thinking and advances. <br />• Financial — Total costs and cash <br />flow are extremely important to <br />maintaining healthy communities. <br />We treat our clients' resources the <br />same way we would treat our own. <br />• Social/Political — A small group of <br />people can have a strong voice in <br />representative government. We <br />firmly believe you don't have a <br />solution until you have consent (not <br />necessarily consensus). <br />4 ORGANIZATION & EXPERIENCE PLANNING PROCESS & TIMING COMPENSATION ,P' Bonestroo <br />PLANNING TEAM PROJECTS SERVICES 0Ir <br />