Agenda - Council Work Session - 06/07/2011

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CC Work Session 2.2. Meeting Date: 06/07/2011 By: Patrick Brama, Administrative Services Title: Facebook Updates Background: In an effort to improve communication with Ramsey residents, staff has investigated what options are available with the city's social media site--Facebook. This item was discussed at a previous Council work session in regard to improving communications regarding public works projects, specifically the upcoming road maintenance and reconstruction efforts. Staff would like to present the current structure of the city's Facebook account. In addition, staff would like to present possible options to improve communication with residents throughout the city's Facebook account. In summary, there are three issues that staff would like to target. Issue One: all users are currently being directed to a sub -page rather than the city's home/profile page. A possible remedy would be re -directing users to the city's home/profile page. Issue Two: the city is using Facebook "pages" as sub -pages. Facebook "pages" limit the city's ability to contact users. A possible solution would be switching the city's sub -pages from Facebook "pages" to Facebook "events." Issue Three: the city doesn't have any sort of disclaimer or uniform language on their Facebook home/profile page and sub -pages. Staff would like to propose establishing standard language template(s). Funding Source: Not Applicable Council Action: To direct staff on three items: (1) should staff re -direct users to the home/profile page (2) should staff use "events" rather than "pages" (3) should staff apply the proposed language to each Facebook page. Ramsey Facebook PowerPoint Inbox Reviewed By Heidi Nelson Jo Thieling Kurt Ulrich Kurt Ulrich Form Started By: Patrick Brama Attachments Form Review Final Approval Date: 06/02/2011 Date 06/02/201104:51 PM 06/02/201105:33 PM Started On: 06/02/201109:06 AM