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Recommendations <br />8. Recommendations <br />Summary of Recommendations <br />1. Separate Fire Chief and Public Works Director positions <br />- Hire engineering support <br />— Create Public Works Superintendent position <br />2. Develop vision for the Future <br />- Create a visioning process <br />-- Broad based citizen engagement <br />- Clarify service levels /standards /expectations <br />— External communications strategy <br />- Conduct Citizen Survey(s) <br />3. Expand Strategic Plan <br />Multi -year implementation of vision <br />-= Guidance for organizational change <br />- Context for service delivery /level of service <br />-- Advance planning for major facilities /events <br />- Internal coordination and branding <br />4.-, Update financing plan for growth and quality <br />— Determine financing philosophy <br />-- Link strategic plan, service levels and financing plan <br />— Commit to long -term financial strategy <br />5. Create a Parks and Recreation Department <br />--- Based upon Vision <br />— Service levels responsive to community input <br />— Timing determined by Strategic Planning process <br />6. Revisit and revise staffing plan for growth, as necessary <br />-- Set benchmarks <br />- Determine staffing /contracting /outsourcing philosophy <br />— Multi -year plan linked to financial strategy <br />7. Customer Service reinforcement <br />— Staff training and retention <br />— Customer service expectations <br />-- Use of technology as enhancement <br />33 <br />City of Ramsey — Organization Study and Review <br />