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Location Technologies, Inc. <br />Standard Terms and Conditions <br />Hardware and Network Requirements: <br />Please note the following minimum PC hardware requirements for our Software Products. LTI <br />products will work over Windows NT or Novell networks running TCP/IP. <br />PC's must be a Pentium class machine with a minimum of 400 MHz processor speed, 128 Mb <br />(256Meg recommended) RAM, at least one open serial port and a minimum of 1 Gb free space <br />on a fixed disk drive. The operating system should be Windows `9X, Windows 2000 or Windows <br />NT Workstation version 4.0. <br />Payment Terms: <br />Software Purchases <br />Payment terms from LTI are net 30 days from date of shipment subject to credit approval. <br />Purchases made from licensed distributors of LTI's products are subject to the <br />distributors payment terms. <br />On -site Installation / Engineering / Training <br />Payment for services must be made net 30 days from the date of service. Expenses, <br />including travel, lodging and meals will be billed. <br />Past Due Accounts <br />Past due accounts are subject to a surcharge of 1.5% per month. Past due services <br />invoices will result in technical support services being suspended. <br />Acceptance of Products: <br />Opened software cannot be returned. Hardware products may not be returned except for repair. <br />You must request an RMA from LTI prior to returning any item for restock or repair. A 15% <br />restocking fee is required and no returns will be accepted after 30 days from date of shipment. <br />Product acceptance is indicated by accepting delivery from your requested shipper unless <br />otherwise provided for in a separate written agreement. <br />Training: <br />LTI will provide training as arranged per each individual contract. We follow a "train the trainer" <br />format and require that all personnel receiving training have a familiarity with the Windows <br />operating system. <br />Licensing: <br />All software products are licensed for use on a single machine only unless otherwise specified by <br />written agreement. <br />Our Liability: <br />Location Technologies, Inc. is only responsible for the repair or replacement of our hardware <br />products under the terms of the attached warranty document. Specifically, LTI is not responsible <br />and shall be held harmless for the consequential damage or injury of any attached or associated <br />equipment, property, or persons which may be associated with the use of our products. <br />23 <br />Proposal for City of Ramsey, MN Navigo GPS/AVL Fleet Management System <br />Location Technologies, Inc. I All information within this proposal considered private and confidential. <br />