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September 29, 2011 <br />Page Two <br />Listed below is a brief synopsis of the impact resulting from the flooding: <br />* Lost revenue as a result of business closure and limited play; <br />* Future lost business resulting from the negative image of the facility; <br />* Equipment rental necessary to remove water from the flooded areas; <br />* The many hours of personal time spent handling the issues with the flooding; <br />* The many hours of personal time spent repairing the damage; <br />* The thousands of dollars necessary to purchase the materials for restoration; <br />* The necessary dollars needed for advertising to recreate a positive image to the golfing <br />community as turf is reestablished and the course returns to acceptable playing <br />conditions. <br />As a business in Ramsey, we have enjoyed the relationship we have had with the City over the <br />years, and assume the City, likewise, has enjoyed the opportunity to offer its citizens the use of a <br />fine golfing and dining establishment. While we would very much like to continue this <br />relationship with the City, we do need the City's cooperation in resolving the extensive losses <br />sustained, and potential future losses, as a result of the flooding. Enclosed with this letter is <br />documentation relative to the costs suffered to date, along with photographs illustrating the extent <br />of the flooding. <br />We would very much appreciate the opportunity to discuss this matter further with you and look <br />forward to your response as to an appropriate time to meet. <br />Sincerely, <br />Rum River Hills Board of Directors <br />