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CPM 101 Annual Report: FY 2011 Permit Services / 105 <br />Regardless of the exact path you choose, involving staff in review and analysis of the results, inviting <br />them to ask questions and voice concerns, and responding to their questions and concerns, can help <br />ensure effective use of the information and build staff support for your jurisdiction's performance <br />measurement program. <br />Figure List <br />In addition to Figure 10-1 displayed above, the following figures are presented in this section: <br />• Figure 10-2. Output Measure: Total Building Permits Issued per 1,000 Population <br />• Figure 10-3. Workload Measure: Permits Issued per FTE <br />• Figure 10-4. Efficiency Measure: Expenditures per Permit Issued <br />• Figure 10-5. Outcome Measure: Citizen Ratings of the Quality of Land Use, Planning, and Zoning <br />Services <br />OICMA Center for Performance Measurement'" <br />