Laserfiche WebLink
CPM 101 Annual Report: FY2011 Solid Waste /157 <br />Figure 14-5. Outcome Measure: Citizen Satisfaction with Residential Refuse Collection Services <br />0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% <br />Rolla MO <br />Cherryvale KS <br />Noblesville IN <br />Delray Beach FL <br />Belmont MA <br />Snellville GA <br />Dover NH <br />Fredericksburg VA <br />Greer SC <br />Oshkosh WI <br />O'Fallon MO <br />Annapolis MD <br />Coventry CT <br />Airway Heights WA <br />■ Excellent <br />O Good <br />O Fair <br />O Poor <br />Click to view definitions, <br />raw data information, and <br />figure- specific explanatory <br />notes. <br />* Combined mean and median values include non -CPM participants that have participated in The National <br />Citizen Survey. <br />OICMA Center for Performance Measurement'" <br />Excellent <br />Good <br />Fair <br />Poor <br />CPM 101 <br />Mean <br />36% <br />47% <br />12% <br />4% <br />Median <br />36% <br />49% <br />11% <br />3% <br />CPM 101 & Comprehensive* <br />Mean <br />37% <br />48% <br />12% <br />3% <br />Median <br />35% <br />50% <br />12% <br />3% <br />CPM 101 Annual Report: FY2011 Solid Waste /157 <br />Figure 14-5. Outcome Measure: Citizen Satisfaction with Residential Refuse Collection Services <br />0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% <br />Rolla MO <br />Cherryvale KS <br />Noblesville IN <br />Delray Beach FL <br />Belmont MA <br />Snellville GA <br />Dover NH <br />Fredericksburg VA <br />Greer SC <br />Oshkosh WI <br />O'Fallon MO <br />Annapolis MD <br />Coventry CT <br />Airway Heights WA <br />■ Excellent <br />O Good <br />O Fair <br />O Poor <br />Click to view definitions, <br />raw data information, and <br />figure- specific explanatory <br />notes. <br />* Combined mean and median values include non -CPM participants that have participated in The National <br />Citizen Survey. <br />OICMA Center for Performance Measurement'" <br />1 <br />ill MN N <br />N <br />CPM 101 Annual Report: FY2011 Solid Waste /157 <br />Figure 14-5. Outcome Measure: Citizen Satisfaction with Residential Refuse Collection Services <br />0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% <br />Rolla MO <br />Cherryvale KS <br />Noblesville IN <br />Delray Beach FL <br />Belmont MA <br />Snellville GA <br />Dover NH <br />Fredericksburg VA <br />Greer SC <br />Oshkosh WI <br />O'Fallon MO <br />Annapolis MD <br />Coventry CT <br />Airway Heights WA <br />■ Excellent <br />O Good <br />O Fair <br />O Poor <br />Click to view definitions, <br />raw data information, and <br />figure- specific explanatory <br />notes. <br />* Combined mean and median values include non -CPM participants that have participated in The National <br />Citizen Survey. <br />OICMA Center for Performance Measurement'" <br />