Agenda - Council Work Session - 09/11/2012

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Important Service - Specific Considerations CPM 101 Annual Report: FY2011 Highways & Road Maintenance /50 Some of the factors that influence the comparability of highway and road maintenance data are: • Climate- The climate can greatly influence road conditions and, consequently, road rehabilitation expenditures. Roads located in jurisdictions with particularly hot, cold, or wet climates tend to deteriorate much faster than roads in jurisdictions with moderate climates. • Rehabilitation expenditures- These expenditures may vary greatly from one year to the next in each jurisdiction owing to the addition of a large capital improvement project or the deferment of routine maintenance. • Road rehabilitation plan- Each jurisdictions unique plan may require concentrated efforts on one area of the jurisdiction in a particular year and could affect citizen satisfaction. • Traffic volume influences- All other conditions being equal, jurisdictions with high volumes of commuter traffic usually report higher expenditures per lane mile (and per capita) than jurisdictions in which roads carry less commuter traffic. Broadly speaking, the physical, political, and demographic characteristics of each reporting jurisdiction also influence performance. • Examples include unusually good or bad weather, new state or federal mandates, significant changes in state or federal aid, major budget cuts, and median household income. Citizen preferences, council or board priorities, local tax resources, and state - imposed spending limits cause additional variation in the funds, equipment, and staff available for providing highway and road maintenance services. A list of additional considerations applying to all service areas is included in the introduction to this report. Please review it before reporting, analyzing, or otherwise using the information in this report. Suggested Applications • Examine your performance compared to peers and mean and medians. If you're performing above the norms, check in with ICMA if you'd be willing to share what you're doing to achieve high performance. Your practices may be suitable for write -up that can be shared with others If you find that you'd like to improve performance in any areas, check the analysis and effective practice case studies posted on the CPM 101 group on the ICMA Knowledge Network. The studies are full of examples of how local governments have used performance measurement to find improvement targets and boost performance —and to promote ongoing high performance. You can also check out the What Works Case Studies posted on the performance measurement topic page. • Prepare a report for your supervisor, manager, elected officials, or others. Using the data you have evaluated and the goals you are hoping to achieve, write a report to be shared with the manager, elected officials, the public or others. It is important that results and goals are communicated clearly to those in the jurisdiction. OCMA Center for Performance Measurement'"