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We also support the recommendation for an MCES SAC loan program to assist small businesses, <br />with a review of this program after a two year period to assure the program is workable from an <br />administrative standpoint and will not create financial challenges or risks for the SAC program, <br />Finally, we support a review of MCES' customer service policies and additional outreach efforts <br />around the SAC program. <br />Under the recommendation, it is possible that SAC rates could increase, depending on growth in <br />SAC receipts, capital expenditures, and other factors. Metro Cities will continue to closely <br />monitor the SAC program and the impacts of any policy changes on SAC rates going forward. <br />Thank you again for the opportunity to comment on the recommendations put forth by the work <br />group for the SAC program. Please contact me if you have any questions or would like <br />additional information. <br />Sincerely, <br />atriei a Naurnn <br />Executive Director <br />