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THE SECRETARY OF TRANSPORTATION <br />WASHINGTON, D.C. 20590 <br />Mr. Elwyn Tinklenberg <br />Expert Consultant <br />The Tinklenberg Group <br />11234 Forest Court, NE <br />Minneapolis, MN 55449 <br />Vie <br />Dear Mr. ii-1®r�+-' <br />r ;,',:; 2 9 2005 <br />Thank you for your leadership and service to both the U.S. Department of <br />Transportation (DOT) and to the Federal Highway Administration's Intelligent <br />Transportation Systems Program. <br />Your expertise in restructuring the Intelligent Transportation Systems (ITS) Program <br />and your work with the ITS Management Council have been invaluable in establishing a <br />more focused, results -driven program. Your efforts to establish a model for the ITS <br />Advisory Committee will be very beneficial in retaining those program qualities in the <br />future. The reconstituted ITS Program will benefit the DOT, the overall ITS community, <br />and most importantly, our collective customers. <br />One of your many contributions was your adept assimilation of the details of the <br />program. Furthermore, because you understood and addressed the needs and concerns of <br />the various parties, your role as a neutral change agent was instrumental in achieving the <br />results. Feedback received to -date from external stakeholders and customers, and <br />internal staff, has been very positive. I am sure this was largely due to the rapport you <br />established with them and because of your excellent organizational and management <br />skills. <br />On behalf of our colleagues on the ITS Management Council and the staff in the ITS <br />Joint Program Office, I want to acknowledge and thank you for your efforts in support of <br />the ITS Program. I wish you much success in your future endeavors. <br />Sin Merely yours, <br />Norman Y. Mineta <br />