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Completing the Streets <br />By Carol Gould, AICP, and Mike Morehouse <br />The responsibility for establishing a congruent interface between private land <br />development and the public right -of -way is often hidden within a regulatory <br />"twilight zone." <br />This lack of clarity presents one of the great- <br />est challenges to planners and policy mak- <br />ers striving to balance access with mobility <br />and create a prosperous and livable commu- <br />nity. This conundrum is especially vexing as <br />many places are now looking for ways to re- <br />prioritize how transportation serves commu- <br />nities, switching from conventional mobility <br />goals to those emphasizing safety, modal <br />balance, healthy choices, environmental <br />sustainability, character of place, and eco- <br />nomic growth to name a few. The paradigms <br />of the past must evolve in order to facilitate <br />the needs of today's towns and cities. <br />The term "complete streets" encom- <br />passes street design practices collectively <br />aimed at the safety, mobility, and accessibil- <br />ity needs of users of all ages and abilities. <br />With contemporary zoning practice focused <br />increasingly on community character, land - <br />use regulations need to address the concept <br />of complete streets at the same time that <br />they address how transportation serves as <br />an element of that elusive "sense of place" <br />often sought by municipalities. In the United <br />States, municipal and state agencies typically <br />build the public streets, and private devel- <br />opers build to the street line, inclusive of <br />structures, access drives, and other frontage <br />elements. Nonetheless, many private devel- <br />opers also construct what become new public <br />streets as part of subdivisions, or new neigh- <br />borhoods (such as new urbanist enclaves). <br />So who is responsible for the design of what <br />is or ultimately will be public rights -of -way? <br />And who is responsible for the transition area <br />between the public travel ways and private <br />land both for new and upgraded infrastruc- <br />ture, where sidewalks, bicycle routes, and <br />transit stops are meant to meet the pave- <br />ment? The answer isn't always clear. <br />To complicate matters, state and re- <br />gional departments of transportation, local <br />public works and engineering offices, and <br />planning and zoning commissions tradition- <br />ally have all had different mandates for the <br />design and function of public ways. Their <br />decision making is commonly done in isola- <br />tion from one another and, as a result, can <br />be counterproductive. With the exception of <br />buffer requirements, conventional zoning has <br />historically had little to say about what hap- <br />pens in the legal gray zone between private <br />property and the public right -of -way. In recent <br />years, zoning requirements for access man- <br />agement and parking have been evolving as <br />an increasing number of communities seek <br />to address the need to control how travel on <br />private property links to travel on the public <br />way. Other contemporary zoning techniques, <br />such as traditional neighborhood develop- <br />ment (TND) and transit - oriented develop- <br />ment (TOD) districts, emphasize the form of <br />development and routinely include language <br />requiring contributions to the public realm, <br />including sidewalks and streets. Yet these <br />techniques often fail to discuss transporta- <br />tion infrastructure in the context of a larger <br />community mobility network. <br />If we, as planners, agree that how <br />streets look, feel, and function impacts <br />a person's experience and impression of <br />a place, then land -use regulations are an <br />important toot to help manage the design <br />and functionality of public streets, not only <br />in terms of traffic, but in terms of balancing <br />all modes of travel for improved connectivity <br />and accessibility. According to the National <br />Complete Streets Coalition, hundreds of <br />communities nationwide have adopted <br />complete streets policies and programs. The <br />question becomes how best to mesh those <br />local programs with private site design, <br />where development meets the road. <br />This article looks at what it means to <br />complete the streets and provides some ex- <br />amples of how communities are doing this. <br />It then explores how zoning can be used as <br />a means to help communities facilitate the <br />complete streets process. It concludes with <br />some thoughts about zoning and implemen- <br />tation of an effective complete streets ap- <br />proach to roadways. <br />PROBLEMS WITH THE STREET DESIGN <br />STATUS QUO <br />Conventional traffic engineering for streets <br />emphasizes capacity and safety for car and <br />truck travel. Leading engineering organiza- <br />tions such as the American Association <br />of State Highway and Transportation <br />Officials (AASHTO) and the Institute of <br />Transportation Engineers (ITE) publish guid- <br />ance on the design and operation of public <br />streets. Level of Service (LOS), a long- <br />standing performance measure in the traffic <br />engineering community, is often cited in <br />these publications. LOS corresponds to a <br />letter grade, A through F (with A being the <br />best and F the worst), for the amount of de- <br />lay a vehicle experiences on a road or inter- <br />section. It is a basic measure of congestion <br />that only considers car and truck traffic. <br />Conventional LOS determinations are based <br />on subjective criteria; namely, what level <br />of frustration (delay) is the average driver <br />willing to tolerate? The problem with LOS is <br />that it is biased against walking and bicy- <br />cling and promotes sprawl by increasingly <br />pointing to the need to add car capacity <br />to roads to "improve" conditions. Relying <br />on LOS to plan and design the street net- <br />work limits opportunities to complete our <br />streets. This is because car capacity is often <br />provided at the expense of sidewalks and <br />dedicated bicycle and transit infrastructure. <br />Car capacity is quickly consumed, peak <br />period congestion returns, and the demand <br />for more capacity increases. <br />ZONINGPRACTICE z.13 <br />AMERICAN PLANNING ASSOCIATION I page 2 <br />