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RECEIVED N0¥ 0 2 198.0. A,s'd ........... THERESE M. KLOSTERMAN 16333 JASPAR STREET NW RAMSEY, MN 55303 (612) 753-1094 (HOME) (612) 330-8645 (OFFICE) PROFESSIONAL EXPERIENCE: THE PILLSBURY COMPANY Minneapolis, MN. MANAGER CUSTOMER FINANCIAL SERVICES (Apr 1988 to present): Manage department of 6 exempt and 60 clericals responsible for control and turnover of receivable dollars invested in deductions for all US Foods businesses - currently $75MM annually deducted, $25MM recollected, $2MMM cash applied. Establish controls and procedures for resolution of all deductions ensuring validity, Sales or Broker performance, and customer relations are in tact. Handle directly the resolution of large~ or complex deductions with a particular customers making personal calls and recommending where customer discipline is necessary because of chronic abuse. Project and control departmental budget of $2MM annually. Oversee implementation of new receivable system across all TPC divisions. OPERATION ACCOUNTING SUPERVISOR (Mar 1987 to Apr 1988): Responsible for supervision of 3 clerical and 1 staff position engaged in the coordination, analysis, and reporting of manufacturing cost information for 16 remote Bakery/Sweet Foods facilities. Also~ provide overall direction and control of the Contract Manufacturing facilities to ensure compliance to TPC reporting requirements. Act as prime mover in development and analysis of annual plans and quarterly projections. Primary contact in manufacturing cost data used in product economics and capital spending decisions. ~ MARKETING ACCOUNTING SUPERVISOR (Jan 1981 to Mar 1987.1): Establish and maintain control procedures necessary for accurate reporting of Advertising and Sales Promotion. Analyze A&SP spending against standards and investigate deviancies. Budget and control "non-product" expenses. Assist Marketing and Sales in development of A&SP projections. Record all A&SP expenses ($146MM in F88), develop annual A&SP reserves ($23MM in F88). Supervise 3 clericals. Develop extensive computerized system experience and programs through IBM PC's or Level 6 interactions. GENERAL ACCOUNTING SUPERVISOR (Jan 1978 to Jan 1981): Direct supervision of 3 clericals responsible for Totino Fridley Plant's disbursements, prime computer operations, and hourly payroll. Direct responsibility for capital spending and property reporting, general ledger accounting, and the coordination of the monthly plant accounting close with related reporting.