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94. From what you have heard or seen, <br />how would you rate the job per- <br />formance of the <br />City staff -- excellent, good, <br />only fair, or poor? <br />95. During the past year, have you <br />contacted City Hall? <br />IF "YES," ASK: <br />96 On your last telephone call POLICE DEPARTMENT 1 <br />or visit, which Department FIRE DEPARTMENT 2 <br />did you contact -- the Police PUBLIC WORKS 3 <br />Department, Fire Department, ICE CENTER 4 <br />Public Works, Ice Center, HOUSING OFFICE 5 <br />Housing office, Park and Rec- PARKS AND REC 6 <br />reation, Building Inspec- BUILDING INSPECT 7 <br />tions, Engineering, Planning, ENGINEERING 8 <br />Administration, the Asses- PLANNING 9 <br />sor's Office, the Finance ADMINISTRATION 10 <br />Department, or the General ASSESSOR'S OFFICE 11 <br />Information Desk reception- FINANCE DEPT 12 <br />ist? GENERAL INFORMATION 13 <br />DON'T KNOW /REFUSED 14 <br />Thinking about your last contact with the City, for each of <br />the following characteristics, please rate the service as <br />excellent, good, only fair, or poor.... <br />97. Waiting time for the reception- <br />ist to help you? <br />98. Courtesy of city staff? <br />99. Ease of obtaining the service <br />you needed? <br />Moving on <br />EXCELLENT 1 <br />GOOD 2 <br />ONLY FAIR 3 <br />POOR 4 <br />DON'T KNOW /REFUSED 5 <br />YES 1 <br />NO 2 <br />DON'T KNOW /REFUSED 3 <br />EXC GOO FAI POO DKR <br />1 2 3 4 5 <br />1 2 3 4 5 <br />1 2 3 4 5 <br />100. What is your principal source of information about <br />City Government and its activities? <br />