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• Achieve 70 percent or higher satisfaction rating of <br />policy makers by providing timely, pertinent, <br />comprehensive information with options and <br />recommendations to policy- makers and staff by <br />2013 (ongoing) <br />• Monitor Development Review timeline (ongoing) <br />• Achieve 100 percent of revised job descriptions, <br />development plans, and develop a performance <br />rating strategy for employees by December 2013 <br />• Achieve a 70 percent or higher rating among <br />employees' satisfaction with Leadership Team <br />(ongoing) <br />Cost <br />The cost of the survey will be driven by two factors; sample size and number of questions. The proposal <br />recommends a random sample size of 400 households and a minimum of 50 questions. The cost for this <br />50- question survey would be $13,000. The proposal indicates that typically a City will have 120 -150 questions, <br />costing $18- 22,000. Each question added after the base amount cost $135. <br />Options <br />Staff can delay the survey until 2014, in which case information would likely be available around March 2014. The <br />length of the survey can be kept to fifty questions to reduce cost, focusing on just the metrics outlined in the <br />strategic planning documents. Also, the City can consider other options, such as a mailed survey which may not be <br />as statistically valid, would incorporate more work by City staff, but would be less expensive. Other price quotes <br />from other firms can also be obtained. <br />Timeframe <br />Approximately 15 minutes. <br />Funding Source <br />Funding for the survey is proposed to come from the General Fund, and Enterprise Funds allocated by question <br />type. The City has $7,500 budget for the survey in 2014, as driven by the strategic plan. <br />Responsible Party(ies) <br />Outcome <br />For staff to receive direction with regard to the resident survey process. <br />Resident Survey Proposal <br />Resident Survey Prototype <br />Inbox <br />Kurt Ulrich <br />Kurt Ulrich <br />Jo Thieling (Originator) <br />Form Started By: Jo Thieling <br />Final Approval Date: 10/03/2013 <br />Reviewed By <br />Kurt Ulrich <br />Kurt Ulrich <br />Jo Thieling <br />Attachments <br />Form Review <br />Date <br />09/19/2013 03:45 PM <br />10/03/2013 02:09 PM <br />10/03/2013 03:04 PM <br />Started On: 09/12/2013 04:18 PM <br />