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Ramsey, Nowthen, St. Francis, Oak Grove, and Bethel, Minnesota <br />Feasibility Study for Shared or Cooperative Fire and Emergency Services <br />Operations Working Group <br />This group will be responsible for an extensive amount work and may need to establish multiple sub- <br />groups to accommodate its workload. The group will work out all of the details of necessary operational <br />changes required by the strategy. This involves detailed analysis of assets, processes, procedures, <br />service delivery methods, deployment, and operational staffing. Detailed integration plans, steps and <br />timelines will be developed. The group will coordinate closely with the Support Services and Logistics <br />Working Group, if established. The membership of this group typically involves senior agency <br />management, mid -level officers, training staff, and volunteer representatives. This list often expands <br />with the complexity of the services being provided by the agencies. <br />Support Services and Logistics Working Group (Optional) <br />This group will be responsible for any required blending of capital assets, disposition of surplus, <br />upgrades necessary to accommodate operational changes, and the preparation for ongoing <br />administration and logistics of the cooperative effort. The membership of this group typically involves <br />mid -level agency management, administrative and support staffs. Where involved, support divisions <br />such as Maintenance, Fire Prevention, etc., will also be represented. <br />Communications Working Group <br />Perhaps one of the most important, this group will be charged with developing an internal and external <br />communication policy and procedure to ensure consistent, reliable and timely distribution of <br />information related to the cooperative effort. The group will develop public information releases to the <br />media and will select one or more spokespersons to represent the communities in their communication <br />with the public on this particular process. The important of speaking with a common voice and theme, <br />both internally and externally, cannot be overemphasized. Fear of change can be a strong force in <br />motivating a group of people to oppose that which they do not clearly understand. A well informed <br />workforce and public will reduce conflict. The membership of the group typically involves public <br />information officers and senior city or agency management. <br />Meet, Identify, Challenge, Refine and Overcome <br />Once the working groups are established, meeting, and completing their various responsibilities and <br />assignments, it will be important to maintain organized communication up and down the chain. The <br />working group chairs should report regularly to the Joint Implementation Committee. When new <br />challenges, issues, impediments, or opportunities are identified by the working groups, this needs to be <br />mergence Service. Cunseeking <br />page 129 <br />