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The National Citizen SurveyTM <br />Contents <br />Appendix A: Complete Survey Responses ............ ..............................1 <br />Appendix B: Benchmark Comparisons ................ .............................17 <br />Appendix C: Detailed Survey Methods .............. ............................... 28 <br />Appendix D: Survey Materials .......................... ............................... 33 <br />The National Citizen SurveyTM <br />© 2001 -2014 National Research Center, Inc. <br />National Research Center, Inc. International City /County Management Association <br />2955 Valmont Road, Suite 300 777 North Capitol Street NE, Suite 500 <br />Boulder, CO 80301 Washington, DC 20002 <br />www.n -r -c.com • 303 - 444 -7863 www.icma.org • 202- 289 -ICMA <br />