Laserfiche WebLink
User Guide to The National Citizen SurveyT" <br />Using Your Reports <br />Report Documents <br />Instead of a single, heavy document that can be difficult to navigate and share, The NCS results are <br />reported in multiple formats and lengths, each with varying levels of detail to ensure that your different <br />stakeholder groups get the right information to meet their needs. The Basic Service of The NCS includes <br />each of the following documents: <br />• Community Livability Report <br />• Dashboard Summary of Findings <br />• Technical Appendices <br />• Trends over Time (if you have administered The NCS before) <br />• At project end, a "Next Steps" overview webinar for staff and elected officials <br />Depending on the additional services you chose as part of your research project, you may also receive <br />additional reports, such as: <br />• Demographic Subgroup Comparisons <br />• Geographic Subgroup Comparisons <br />• Report of Open -ended Questions <br />• Presentation slideshow (shown at in- person presentation of results and provided to you for your <br />own uses) <br />This User Guide describes these reports, how to interpret the data and how to dig deeper to ensure <br />everyone — you, government staff leadership, line staff, elected officials, residents, business owners and <br />community organizations — get the most out of The NCS results. <br />Report Types <br />When assembled together, these reports build on and reinforce each other, while separately, they <br />provide the flexibility for targeted reporting to specific audiences. <br />Community Livability Report • This report is the most universal and summarizes all the results and <br />key findings. The Community Livability Report is brief, attractive and accessible, making it a central <br />public document. <br />Dashboard Summary of Findings • This report offers a simplified ( "rolled up ") quantitative view of <br />the data, as well as comparison details for each question (the relationship to the benchmark and over <br />time, if this is not the first iteration of the survey). <br />Technical Appendices • The appendices include the details about survey methods, individual <br />response options selected for each question — with and without the "don't know" option — and detailed <br />benchmark results. This document speaks to the credibility of data and the most granular detail of <br />results. <br />Trends over Time • This report reveals how resident perspectives and behaviors have changed across <br />two or more administrations of The NCS. The report offers a high level view of how rankings have <br />changed as well as relative position to the benchmark including all administrations of The NCS. <br />21 <br />