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User Guide to The National Citizen Survey <br />Dashboard Summary of Findings <br />The Dashboard Summary of Findings summarizes resident ratings across the eight facets and three <br />pillars of a livable community. The Dashboard Summary chart displays your overall performance in <br />each facet based on each survey item's comparison to the benchmark. When most ratings were higher <br />than the benchmark, the color is dark purple; when most ratings were lower than the benchmark, the <br />color is the lightest purple. A mix of ratings (higher and lower than the benchmark) results in a color <br />between the extremes. <br />Community Characteristics Governance I Participation <br />Higher I Similar Lower Higher Similar 1 Lower Higher I Similar 1 Lower <br />overall <br />General <br />Safety <br />MaWRY <br />Natural Environment <br />Built Environment <br />Economy <br />Recreation and Wellness <br />Education and Enrichment <br />Community Engagement <br />Legend <br />Higher <br />Similar <br />Lower <br />The Detailed Dashboard displays for each item on the survey, its comparison to the benchmark and the <br />percent positive for the current year, and if applicable, how the current year's rating compares to the <br />previous year's rating (higher, similar or lower). Examination of how areas are trending over time and <br />how they compare to the benchmark can be helpful in identifying the areas that merit more attention. <br />Legend <br />TT MLxnntgher I Hlgner H similar 1 rower 11 Mucniower Notavauable <br />0 <br />Community Characteristi6 <br />Trend <br />Benchmark <br />Percent positive <br />Governanr� <br />Trend <br />Benchmark <br />Percent posfrive <br />Partidpatlon <br />Trend <br />Benchmark <br />Percent <br />positive <br />Overall appearance <br />1 <br />T <br />74% <br />Customer service <br />T <br />81% <br />Sense ofcommunity <br />78% <br />Overall qualify of W <br />1 <br />82% <br />Services provided by ABC <br />T <br />79% <br />Recommend ABC <br />1 <br />75% <br />Place to retire <br />65% <br />Services Provided by the <br />Federal Government <br />T <br />45% <br />Remain in ABC <br />T <br />83% <br />Place to raise children <br />1 <br />7795 <br />Contacted ABC employees <br />T <br />519'0 <br />Place to five <br />1 <br />84% <br />Neighborhood <br />1. <br />78% <br />Overall image <br />T <br />87% <br />Overall feeling of safety <br />* <br />># <br />89% <br />Porrm <br />I T <br />82% <br />Was NOT the victim of a crime <br />T <br />a% <br />Safe in neighborhood <br />1 <br />92% <br />crime prevent <br />T <br />70% <br />Nb NOT re crime to <br />x <br />82% <br />�. <br />Safe downtownlwmmerclal <br />area <br />87% <br />Flee <br />T T <br />94% <br />Stocked supplies for an <br />emergency <br />x <br />x <br />42% <br />rf' <br />Flre revention <br />T <br />80% <br />AmbulanceJEMS <br />T <br />91% <br />Emergency preparedness <br />T <br />T T <br />66% <br />Animal mntrol <br />1 <br />62% <br />Ovemll ease of travel <br />:-> <br />75% <br />Traffic enforcement <br />.-> <br />,., <br />66% <br />Walked or biked instead of <br />driving <br />M <br />x <br />35% <br />Traffic flow <br />49% <br />Street repair <br />1 <br />11 <br />43% <br />Carpooled instead of driving <br />alone <br />v <br />x <br />42% <br />i <br />Travel by car <br />=-. <br />tT <br />64% <br />Street cleaning <br />.-. <br />tT% <br />66 nspal-Laficm <br />Used public <br />instead of driving <br />a <br />19% <br />Travel b <br />T <br />55% <br />Street f htin <br />60% <br />Fie of walking <br />1 <br />T T <br />66% <br />Snow removal <br />1 <br />1 <br />60% <br />Travel by pubfictransportation <br />T <br />1 1 <br />45% <br />Sidewalk maintenance <br />55% <br />Paths and walking trails <br />1 <br />T T <br />62% <br />Traffic signal timing <br />52% <br />Bus or transit sen foes <br />? ? <br />60% <br />Legend <br />TT MLxnntgher I Hlgner H similar 1 rower 11 Mucniower Notavauable <br />0 <br />