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Strategies to Improve Communities <br />promote their communities and the work they do to <br />visitors and residents alike. Reimaging or branding <br />is an increasingly popular approach for cities and <br />counties to highlight their unique attributes in a <br />strategic voice. <br />A Case Study in Community Branding <br />Greeley, Colorado <br />Greeley, Colorado has a rich agricultural history of <br />sugar beets, produce, corn and cattle as well as a <br />highly -regarded university. However, as the <br />longtime home of a meat processing facility, Greeley <br />grew to have a reputation inside and outside the city <br />as a place that featured some of the less attractive <br />attributes of agriculture. A simplistic summary of a <br />complex community, this stereotype, born out of the <br />city's agrarian heritage, seemed to have a tail wind <br />that blew into all parts of Colorado until City leaders <br />had had enough. It was time for this city, with a <br />population just shy of 1oo,000, to allocate resources <br />to define the problem more clearly, gather and <br />analyze data, set baselines for future comparisons <br />and, most importantly, to take action. <br />The citizen survey results confirmed what everyone <br />knew, but the survey put a number to it: two-thirds <br />of Greeley residents thought that the community's <br />image was not good. <br />The cultural scene is weak. <br />No, not by any means! <br />The Greeley Philharmonic just celebrated its 103rd season <br />making it one of the oldest symphony orchestras in the <br />nation <br />The new Creative District highlights the people, galleries <br />and activities that make Greeley's creative class glad they're <br />here www.greeleyereatived istrict.org; <br />However, about the same percent felt that more <br />effort should be put into improving the community <br />image through "communication, marketing and <br />image building with residents and external <br />audiences, community appearance, etc." <br />This and other data gave Greeley's leaders the <br />information they needed to move forward. It clearly <br />showed that the city had grown and evolved from its <br />early agricultural roots and that people were fed up <br />© 2014, National Research Center, Inc. <br />with the old misperceptions. A partnership was <br />formed by Greeley City government with the Greeley <br />Chamber of Commerce, University of Northern <br />Colorado, Aims Community College and others to <br />improve the city's image. <br />With financial and civic support, Greeley embarked <br />on an aggressive marketing and image initiative to <br />show the state — and even local residents — that <br />Greeley was far more than its distant history. The <br />advertising campaign within the initiative, named <br />"Greeley Unexpected," includes photos, <br />conversations, traditional advertising, social and <br />traditional media engagement and multi -media <br />placements that highlight the great things about <br />Greeley that too many people did not know or <br />ignored. <br />These images, from the Greeley Unexpected <br />campaign, help tell the story of a diverse and creative <br />community and generate enthusiasm for the little <br />known facts that Greeley is home to a variety of <br />interesting individuals and businesses, from <br />internationally known musicians to a special effects <br />house that creates animatronic horrors for <br />Hollywood. <br />For more information about the Greeley Unexpected <br />campaign, a Flickr gallery of Greeley scenes, and <br />more, visit: httn: / /www.greelevunexnected.com. <br />For more information on local government <br />branding, see ICMA's Knowledge Network <br />Community Branding Resources: <br />httn://icma.org/en/B1ogPost/h2A/Knowledge Netw <br />ork Community Branding Resources <br />thwi . i <br />",:-:-, .itt';. <br />