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Governance <br />How well does the government of Ramsey meet the needs and expectations of its residents? <br />The overall quality of the services provided by Ramsey as well as the manner in which these services are provided <br />area key component of how residents rate their quality of life. On par with other communities, three - quarters of <br />Ramsey residents rated the overall quality of City services as excellent or good. <br />Survey respondents also rated various aspects of Ramsey's leadership and governance. All measures of general <br />government performance were similar to the benchmark, including value of services for taxes paid, the Cites <br />overall direction, welcoming citizen involvement, acting in the best interest of the community, being honest, <br />treating residents fairly and customer services. Each of these aspects of government performance received ratings <br />of excellent or good from at least 4 in 10 respondents. Customer servicewasthe most highly rated aspect in this <br />area and received positive ratingsfrom 8 in 10 respondents. <br />Respondents evaluated nearly two dozen individual services and amenities available in Ramsey. Nearly all of the <br />ratings were similar to ratingsin communities elsewhere; only recreation centers received ratingsthat lagged <br />below the benchmark. Similar to Community Characteristics, the most positively rated services were related to <br />Safety, where all but oneof theservices received positive ratingsfrom 8 in 10 residents, and the least positively <br />rated service was within Economy (43% excellent or good for economic development). Services related to Natural <br />Environment fared well, with 7 in 10 residents rating drinking water and natural areas preservation well. <br />Overall Quality of City Services <br />E teller` <br />14% <br />Poor _ <br />2% <br />Fa <br />25% <br />Good <br />60% <br />Percent rating positively (e. g., excellent/ good) Comparison to national benchmark <br />â– Higher â– Similar Lower <br />Customer <br />servi ce <br />Value of Overall Welcoming Confidence in Acting in the Being honest Treating all <br />services for direction citizen City best interest residents <br />taxes paid involvement government of Ramsey fairly <br />