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County. It was well done and good representation of our program and services and a good first <br />effort. <br /> <br />MEDIATION SERVICES FYI, a bi-monthly communique from staff to volunteers and other <br />interested people went into its second year with a mailing of approximately 250. It was the desire <br />of staff to keep in touch with readers so they would feel somewhat connected to the organization <br />and to be informed with relevant information. Articles have included "Tips to <br />Mediators","Outreach Opportunities","Power to the People", "How Is A Mediator Selected?" and <br />"Upcoming Training Opportunities". Readers have responded positively and contributed ideas and <br />suggestions. The first issue of THE MEDIATOR, newsletter of the Association of <br />Community Mediation Programs, was f'rrst pubIised in the Fall of 199 I. It is produced entirely <br />by volunteers and will be mailed quarterly. <br /> <br />3. Resources. <br /> <br />Volunteers have turned the plan for providing dispute resolution services into a successful <br />program. During 199I volunteers delivered over 3700 hours of services through mediation, <br />board involvement, outreach and fund raising activities. This was a 62% increase over the number <br />of hours committed in t990. <br /> <br />The large increase in training hours reflects twenty volunteers having received the forty-hour <br />divorce mediator course provided for in MN Statutes Section 518.6 i9. Mediators already trained <br />for neighborhood cases contributed time to attend on-going training opportunities to maintain their <br />active status. For example, in March mediators attended a seminar intended to give specific <br />information to mediators about how to handle multiple party mediations where there are many <br />divergent views. In June, with the aid of insights taken from personality type theory, a <br />psychologist gave mediators a fresh perspective in handling difficult people. Mediators had an <br />opportunity to discover their own personality type and apply the information to personality conflict <br />in mediation. <br /> <br />The funding base for MEDIATION SERVICES was expanded to include state appropriations for <br />1991 and i992. Senator Gene Merriam and Representative Wayne Simoneau worked with <br />representatives of the Minnesota Association of Community Mediation Programs to sponsor <br />legislation providing funding for certified community mediation programs. MEDIATION <br />SERIVCES received a two-year appropriation. <br /> <br />In August the Anoka County Board of Commissioners agreed to a $21,000 grant to MEDIATION <br />SERVICES to set up a two-year pilot program offering post-divorce visitation mediation. The <br />McKnight Foundation found the proposed post-divorce visitation services worthy and granted <br />MEDIATION SERVICES $10,000 a year for two-years to set up these services. With the <br />inception of the post-divorce visitation program parties were charged an administrative and session <br />fee. No one will be turned away because they cannot afford the service. However, the fee will be <br />collected from those who can afford to pay. <br /> <br />These new funds, along with support from Anoka County municipalities and private <br />conu'ibutions, provided a means to hire a part-time case developer and purchase a Macintosh <br />computen A second phone line was installed which meant staff no longer shared one phone line <br />as they had for the past three years, but each had their own. <br /> <br />All of these new sources produced a 92% increase in total funds raised in 1991. These came <br /> <br /> <br />