Agenda - Parks and Recreation Commission - 02/12/2015

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5.3 Strategic Plan Update/Review Resident Survey Results City Administrator Kurt Ulrich provided an update to the Commission of the Strategic Plan process. This is the reason the Resident Survey was done to be included in the strategic planning effort. He reviewed a PowerPoint presentation including the Vision, Mission and Goals/Imperatives. He reviewed financial stability showing Total Property Tax Levy. The Bond rating for the City is AA+. A stable tax rate has been maintained. A certificate of achievement in financial reporting for 2013 was received and noted this is the 20th consecutive year. There has been a continued emphasis on economic development. A connected community will begin with the interchange on Highway 10. There is an effort to reduce access points along Highway 10 to Anoka. This would help the flow of traffic. An effort for Smart, Citizen -focused Government with Collaborative Processes. Some economic development examples were the old municipal center, the 167th/47th business node and Armstrong West Planning/Future Business Park Planning An Effective Organization where the City adopted and implemented Vision, Mission, Goals and Action Plan. A balanced scorecard for accountability and staff positions aligned with priorities. Four different areas reviewed are Fiduciary Perspective, Customer/Stakeholder Perspective, Internal Perspective and Learning and Growth Perspective. Chair Bennett thanked the City Administrator for his update. He noted the Park and Recreation Commission feels like a part of the process. Parks & Assistant Public Works Superintendent Riverblood reviewed during the 2013 City Council Strategic Planning process, discussion ensued related to initiating a resident surveying process. Generally speaking, survey results would benefit the City in a wide range of applications. However, relating to the Strategic Plan specifically, a resident survey allows the City to clearly analyze organizational performance measurements; including, the City's Strategic Plan balanced scorecard. Parks & Assistant Public Works Superintendent Riverblood stated the City Council selected a "Third Party Mail" survey method for a regular resident survey program; and directed Staff to select a broker to complete said work. The National Research Center from Colorado was selected and authorized a set of survey questions/survey format. On November 12, 2014, the City Council received the preliminary report and authorized the preparation of the Final Report. Parks & Assistant Public Works Superintendent Riverblood provided the survey results: Community Livability Report — This is intended to be an easy to read/follow comprehensive overview of survey results. This specific document is based on all comparisons nationally. The National Research Center designs this document to be stand alone and intuitive. Included in the report are answers to a set of standard questions and also custom questions. The survey also includes a conclusions section. Dashboard Summary of Findings — This is intended to provide a quick and condensed version of National Citizen Survey results outlined in the Community Livability Report. Park and Recreation Commission/January 8, 2015 Page 5 of 6