Agenda - Council - 02/10/2015 - Laserfiche WebLink

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EXHIBIT D MONITORING AND MAINTENANCE SPECIFICATIONS AND PROCEDURES 1. GENERAL This Exhibit describes the policies and procedures that will be utilized to monitor and maintain the ZAYO System. ZAYO shall ensure that the System is maintained according to the Monitoring and Maintenance Specifications and Procedures specified herein, through application of commercially reasonable and accepted industry standards, and in accordance with manufacturers' specifications. The purpose and result of monitoring and maintenance shall be to assure (in the case of routine maintenance), or restore (in the case of non -routine maintenance) the functionality of the ZAYO System. ZAYO reserves the right to modify procedures as appropriate to ensure that performance specifications are achieved. 2. ADMINISTRATION ZAYO shall maintain a comprehensive database ("Database") of all relevant information associated with the ZAYO System to ensure prompt identification and appropriate response to routine and corrective maintenance situations. The Database shall identify and document the ZAYO System and all facilities installed in ZAYO System, including but not limited to: County's fiber optic cable type, number and color coding of fiber strands, origin and destination of each fiber strand, identification of in -use cables, technical requirements and specifications. 3. ZAYO RESOURCES ZAYO will perform cable and conduit maintenance and repair around the clock, on a twenty-four (24) hour per day, seven (7) days per week basis (24x7). ZAYO shall be available during normal business hours (7:00 a.m, to 5:00 p.m.) and during off -hours (before 7:00 a.m., after 5:00 p.m., weekends and holidays). • ZAYO shall establish a ZAYO System Maintenance Center and assign a dedicated maintenance manager to oversee and coordinate day-to-day maintenance activities. The Maintenance Center shall be equipped to receive ZAYO System alarms twenty-four (24) hours per day, seven (7) days per week, three -hundred -sixty-five (365) days per year. The maintenance manager shall be responsible for ensuring that preventative, corrective, and emergency maintenance activities are carried out in a timely fashion and that maintenance activities are coordinated with County and any of County's users. ZAYO shall provide qualified personnel, office services, vehicles, and all tools and materials required for the safe and proper performance of maintenance procedures. Specifically, ZAYO shall retain and maintain all appropriate equipment necessary for routine and preventative maintenance as well as corrective maintenance and emergency restoration. ZAYO shall have an Optical Time Domain Reflectomoter (OTDR) and 61 Anoka County Master Fiber IRU 8.14.10