Agenda - Council - 10/27/2015 - Laserfiche WebLink

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lour 1111.1siion: To work together to reiposibty grow our community, and to provide quality, coat -effective, and efficient government ierrlcas. CC Regular Session 4. 7. Meeting Date: 10/27/2015 By: Tim Gladhill, Community Development Information Title: Approve Changing Permit Technician Assistant to a Full -Time Employee Purpose/Background: The purpose of this case is to consider approval for changing the current Permit Technician Assistant to a full-time employee due to current and ongoing workload demands in the Community Development Department. There is no title change and no change in hourly pay associated with this current request. Increasing the Permit Technician Assistant's hours to 40 hours per week for the remainder of 2015 will increase expenditures by $13,511. This assumes an additional 560 hours with health insurance waived. The increase is expenditure is offset by the increase in actual revenue from Building Permits. The increase in hours has already been factored into the proposed 2016 Budget and has a net effect of an increase of $4,480 following other line item reductions. This increase cost is also offset by additional over and above the original forecasted levels for 2015. Permit levels in all sectors are exceeding original expectations for 2015 and are outlined in the attached spreadsheet. Observations/Alternatives: The need for the added hours appears justified upon analysis by Staff. In terms of approved metrics, the City uses the following as acceptable guidelines: Activity Metric Actual Plan Review - Residential 110 Business Days 15-20 Business Days Plan Review - Commercial 130 Business Days 30-45 Business Days Inspection Window 124-48 Hours 24 Hours The City has been able to maintain acceptable metrics for scheduling inspections and completing the task of actual plan review within acceptable metrics. However, due to the volume of phone calls and emails for scheduling and inquiries, the administrative staff for Community Development has had a difficult time completing permit administration (permit intake and issuance). Primarily, the current delays in the plan review timeframe are not the actual plan review itself, yet the permit administration and issuance process due to the backlog of permits in the queue. This positions primary duties include, but are not limited to the following: • Serve as primary point of contact for contractors and residents applying for Building Permits (phone calls, walk-ins, emails) and route to appropriate team member • Complete initial permit intake, enter into system/assign Permit number, send into routing for plan review, and track status/location of permit