Agenda - Planning Commission - 02/04/2016 - Work Session

Home

City of Ramsey Strategic Action Plan 2015-2018 The Planning Commission desires to ensure that the Planning Commission Work Plan is in alignment with the City's adopted Strategic Action Plan for the organization as a whole. The goals, core values, and measures for success for the Strategic Action Plan are included below. The full Strategic Action Plan can be found online at www.cityoframsey.com/strategicplan. Goals and Imperatives Financial Stability. Ensure strategic economic development that complements the City's desired quality of life and builds a stable tax base, all while maintaining a low tax levy. A Connected Community. Ensure that the city is a connected city that is part of a comprehensive regional transportation system that enables all to easily navigate the community and attracts business development. Smart, Citizen -Focused Government. Continue the delivery of quality services to ensure the city will have safe and thriving neighborhoods and business districts, and a clean environment. An Effective Organization. Maintain a highly functional staff, citizen volunteers, and elected officials and governance structure that meets the increasingly ever-changing needs of the organization. Measures for Success • The City will look at a "Balanced Scorecard" of financial, internal, external and stakeholder metrics in order to measure success. • The City will regularly measure and assess stakeholder satisfaction. • The City leadership and staff will hold themselves accountable. Core Values • Ethics and Integrity • Financial Responsibility • Cooperation and Teamwork • Open and Honest Communications • Excellence and Quality in the Delivery of Service • Treating People with Respect and Fairness • Adaptability and Continuous Learning Balanced Scorecard It is our mission to work together to responsibly grow our community, and to provide quality, cost-effective and efficient government services. Fiduciary Perspective Customer/Stakeholder Perspective If we succeed, how will we look to our property owners?" "To achieve our vision, how must we look to our customers?" • • • Maintain the City's AA+ rating Maintain a stable tax levy rate Economic Development Manager to initiate economic development efforts 1%0 • • • • • • Achieve a 70% or higher rating amongst residents' customer satisfaction for overall public services and safety in the community Achieve 8 minutes, 36 seconds or better for average police response time Achieve the ISO rating of 5 in serviced areas Achieve city's ratings of 6.5 average of road conditions Achieve 70% or higher rating for business customer satisfaction with Economic Development and Police Business Surveys Achieve 10 Business Day Plan Review and 48 Hour Inspection Window for Building Permits Internal Perspective "To Learning and Growth Perspective "To satisfy our customers, property owners, and mission, what business processes must we excel at?" achieve our vision, how must our people learn, communicate, and work together?" • • Achieve 70% or higher satisfaction rating of policy makers by providing timely, pertinent, comprehensive information with options and recommendations to policy makers and staff Monitor Development Review timeline • • Achieve 100% of revised job descriptions, development plans, and develop a performance rating strategy for employees Achieve 70% or higher rating among employees' satisfaction with Leadership Team It is our mission to work together to responsibly grow our community, and to provide quality, cost-effective and efficient government services.