Agenda - Council Work Session - 04/12/2016

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6. Implement eScheduling. This process is already underway. 7. Implement ePlanReview. This product would make a more efficient use of plan review time. Multiple Plan Reviewers can review at same time (currently sequentially). Time administering between plan reviewers is reduced. This opportunity was not fully known/vetted at time of preparation of the 2016 Budget. These recommendations are considered long term solutions provided the average activity levels remain consistent. As actual levels increase or decrease, so will recommended resources. Additional Alternatives 1. Delegate supervisory responsibility of Building Division Employees (Building Inspection Technician, Permit Technician Assistant) to the Building Official. This would have a budgetary impact as a re-classification. Due to the relatively small size of the department comparatively to peer communities, Staff would not recommend this change, but would consider this alternative in the future as average activity levels demand. 2. Hire a Part Time Building Inspector (regular, not seasonal) in lieu of contracted services. Staff is pleased with the current level of service provided, and would not recommend this change until necessary. Staff will re-evaluate this if there were changes in workload volume or quality of service. 3. Hire a Part Time Staff Member in the Planning Division in lieu of contracted services. Staff is pleased with the current level of service provided, and would not recommend this change until necessary. Staff will re-evaluate this if there were changes in workload volume or quality of service. Average Levels • 150 New Households • 1 new apartment building every 2-3 years • 25,000 SF of new commercial/industrial or two (2) buildings • 5,000 SF of new retail space (or one [1] building) every 2-3 years Staff would recommend changes to this staffing plan by adding additional City Staff only if the following metrics were experienced. • +50 New Households (200 HH total) per year • +50,000 SF of new commercial/industrial or two (2) buildings (75,000 square feet or four (4) buildings total) per year • Residential Plan Review exceeded 10 Business Days by more than 25% of the time within a 12 month look back period • Commercial/Industrial Plan Review exceeded 30 Business Days by more than 25% of the time within a 12 month look back period • Inspection Window exceeded 48 Hours by more than 25% of the time within a twelve month look back period • More than 20% of phone calls per day are not returned by 4:30 by more than 25% of the time within a twelve month look back period Community Development Staffing Plan Page 6 of 7 DRAFT: April 7, 2016