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CUSTOMER SERVICE <br />The City Administrator a) ensures that citizen requests and concerns are effectively and efficiently <br />responded to and resolved, and b) identifies and implements methods to deliver services that are cutting <br />edge or intuitive to customers' needs. <br />O 1 = Strongly Disagree <br />O 2 = Disagree <br />O 3 = Neither Agree/Disagree <br />O 4 = Agree <br />5 = Strongly Agree <br />Comments <br />City of ik <br />RAMSEY <br />Kurtis G. Ulrich, City Administrator, Review Period Ending September 2015 CC, CA, DR <br />10. Core Competency - Relationship Managment <br />8 <br />