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Governance <br /> How well does the government of Ramsey meet the needs and expectations of its residents? <br /> The overall quality of the services provided by Ramsey as well as the manner in which these services are provided <br /> are a key component of how residents rate their quality of life.The overall quality of services provided by the City <br /> of Ramsey received excellent or good ratings by about three-quarters of residents,while the Federal Government <br /> received positive ratings by about one-third of respondents.Both of these ratings were similar to the national <br /> benchmark. <br /> Survey respondents also rated various aspects of Ramsey's leadership and governance.Around 8 in io residents <br /> gave favorable ratings to the overall customer service provided by Ramsey employees.About half of residents <br /> favorably rated the remaining aspects of government performance including:the value of services for taxes paid, <br /> the overall direction of the City,welcoming citizen involvement,confidence in City government,acting in the best <br /> interest of Ramsey,being honest, and treating all residents fairly.These ratings were all on par with other <br /> communities across the nation. <br /> Respondents evaluated over 20 individual services and amenities available in Ramsey. Among the highest rated <br /> services were police and fire with about 9 in io residents giving high marks to each of these aspects.Around 8 in <br /> io residents gave a positive rating to crime prevention,fire prevention,sewer services and City parks.All of the <br /> aforementioned services were similar to the national benchmark.The remaining services also received ratings <br /> similar to the national benchmark,with the exception of recreation centers which were rated positively by about <br /> half of residents and lower than in comparison communities. <br /> Overall Quality of City Services <br /> Excellent <br /> 16% <br /> Poor Good <br /> 2%__- 57% <br /> Fair <br /> 25% <br /> Percent rating positively(e.g., excellent/good) Comparison to national benchmark <br /> â– Higher Similar Lower <br /> 7T' I 1w <br /> 0. <br /> Value of Overall Welcoming Confidence Acting in the Being honest Treating all Customer Services <br /> services for direction citizen in City best interest residents service provided by <br /> taxes paid involvement government of Ramsey fairly the Federal <br /> Government <br /> 5 <br />