Agenda - Council - 02/25/1986 - Laserfiche WebLink

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Nor I hh~l..l [)f ivr (612) AMERIDATA SYSTEMS INC. START DATE: -'~-C~- ~ ~-o MAINTENANCE AGREEMENT I0 1. PARTIES: This MAINTENANCE AGREEMENT is made between and AmeriDa%a'Systems Inc., 7008 Nor%)]l'and Dr., Minneapolis, MN 55428 (AmeriData). AmeriData agrees to perform services and Customer aKrees to pay for those services according to the provisions listed below. The EQUI?MENT to be maintained is listed on the attached Equipment List or Service Quotation which is a part of this Agreement. 2. TERM & RENEWAL: This AGREEMENT will become effective on %he START DATE above and will remain effective for an initial MAINTENANCE PERIOD of one (1) year from such date. This Agreement will be automatically renewed on a year-to-year basis upon expiration of the Maintenance Period. A new Start Date will be assigned and a new Maintenance Period will begin. 3. PAYMENT: AmeriData will invoice Customer in advance for each Maintenance Period for Covered Maintenance as specified herein. Payment ls due in full upon receipt of invoice. Late payments are sub, eot to a late payment fee of 2~ per month. AmeriData must RECEIVE both this Agreement signed by Customer and payment for the Maintenance Period within 15 days after the Start Date. If these are not received within the 15 day Grace Period, any service performed before they are received by AmeriData will be billed at regular Time and Materials rates which Customer agrees to pay. 4. RATES: Rates for Covered Maintenance may be changed at the end of the initial Maintenance Period or at any time thereafter with thirty (50) days written notice. If Equipment is transferred out of the original rate zone, the rates charged will immediately be those of the new zone. 5. TERMINATION: Either party may terminate this Agreement by providing written notice to the other party at least thirty (5~) days prior to termination. The penalty for termination prior to the end of a Maintenance Period is 50% of the remaining value of the contract, which Customer agrees to pay. Amer~Data reserves the right to immediately terminate this Agreement, without penalty, in the event that Customer is in default of this or any other a~reement with AmeriData. 6. MAINTENANCE ACCEPTANCE: Prior to accepting this Agreement AmerlData reserves the right to inspect all equipment and locations to insure that they are in accordance with manufacturers' specifications. Customer agrees to pay all charges incurred to comply with those specifications. 7. COVERED MAINTENANCE: AmerlData agrees to provide COVERED MAINTENANCE to Customer during the Maintenance Period. Covered Maintenance includes travel, labor, and materials, and the preventive maintenance AmerlData deems reasonably necessary to keep Customer's Equipment operating properly and all remedial maintenance required to return Customer's Equipment to good working order, performed during AmerlData's normal working hours. Normal working hours are on all non-holiday weekdays Monday through Friday between 8:00 a.m. and asis Covered Maintenance provides for repairs on a module exchange with replacement parts being new or refurbished of equal quality. All replaced parts become the property of AmeriData. When necessary to remove equipment from Customer's site, AmeriData may, at its option, provide a loaner of similiar (not necessarily identical) type until Customer's Equipment can be repaired and returned. 8. DEPOT MAINTENANCE: On DEPOT MAINTENANCE AGREEMENTS, Customer is responsible for returnln~ the complete unit to AmerlData's central repair facility, Customer is responsible for proper packaging and for paying to ship the Equipment to AmeriData. AmerlData is responsible for unit repair and return shipping charges to Customer. Turnaround time will be within three (5) working days excluding shipping time. Please Return to A MP.I~II~A T A