Agenda - Council - 08/26/1986 - Laserfiche WebLink

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7008 Northland Drive Minneapolis, Minnesota 5.5428 Phone (612) 536-6000 AMERIDATA SYSTEMS ]NC. START DATE: 8-12-86 MAINTENANCE AOREEMENT , P AR~IES: T~.~AZNT~ANC~o~E~M~NT i~ ~ade between . xty of Ramsey, z~i)~ mowtnen YAws. m.W.~ ~noKatF~. , (Customer) and AmertData Bystems Inc., 7008 Northland Dr., Minneapolis, MN 55428 (AmeriData). AmeriData agrees to perform services and Customer agrees to pay for those services according to the provisions listed below. The EQUIPMENT to be maintained is listed on the attached Equipment List or Service Quotation which is a part of this Agreement. 2. TERM & RENEWAL: This AGREEMENT will become effective on the START DATE above and will remain effective for an initial MAINTENANCE PERIOD of one (1) year from such date. This Agreement will be automatically renewed on a year-to-Tear basis upon expiration of the Maintenance Period. A new Start Date will be assigned and a new Maintenance Period will begin. ~. PAYMENT: AmerlData will invoice Customer in advance for each Maintenance Period for Covered Maintenance as specified herein. Payment is due in full upon receipt of invoice. Late payments are subject to a late payment fee of 2% per month. AmeriData must RECEIVE both this Agreement signed by Customer and payment for the Maintenance Period within 15 days after the Start Date. If these are not received within the 15 day Grace Period, any service performed before they are received by AmerlData will be billed at regular Time and Materials rates which Customer agrees to pay. 4. RATES: Rates for Covered Maintenance may be changed at the end of the initial Maintenance Period or at any time thereafter with thirty (~0) days written notice. If Equipment is transferred out of the original rate zone, the rates charged will immediately be those of the new ~one. 5. TERMINATION: Either party may terminate this Agreement.by. providing written notice to the other p~rty.at least thirty (~) days prior to termination. The.penalty ~or ~e~mxnation p~lor to the end of a Maintenance Period is ~0% of the remaznxng value of the contract, which Customer agrees to pay. AmeriData reserves the right to immediately terminate this Agreement, without penalty, in the event that Customer is in default of this or any other agreement with AmeriData. 6. MAINTENANCE ACCEPTANCE: Prior to accepting this Agreement AmerlData reserves the right to inspect all equipment and locations to insure that they are in accordance with manufacturers' specifications. Customer agrees to pay all charges incurred to comply with those specifications. 7. COVERED MAINTENANCE: AmeriData agrees to provide COVERED MAINTENANCE to Customer during the Maintenance Period. Covered Maintenance includes travel, labor, and materials, and the preventive maintenance AmeriData deems reasonably necessary to keep Customer's Equipment operating properly and all remedial maintenance required to return Customer's Equipment to good working order, performed during AmerlData's normal working hours~ Normal working hours are on all non-holiday weekdays Monday through Friday between 8:0~ a.m. and p.m. Covered ~aintenance proyi~es for repairs on a module exchange basis with repAacement par~s oexng new or rezurbished of equal quality. Ail replaced parts bec~me the property of AmeriData. When necessary to remove equipment from Customer s site, AmeriData may, at its option, provide a loaner of simlliar (not necessarily identical) type until Customer's Equipment can.be repaired and returned. 8. DEPOT MAINTENANCE: On DEPOT MAINTENANCE AGREEMENTS, Customer is responsible for returning the complete unit to AmeriData's central repair facility, Customer is responsible for proper packaging and for paying to ship the Equipment to AmeriData. AmeriData is responsible for unit repair and return.shipping charges to Customer. Turnaround time will be within three (~) working days excluding shipping time. Please Return to AMERIDATA SYSTEMS, INC.