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clusters of violations and noted that perhaps there is a different tool that could be employed in <br />those situations outside of code enforcement. She noted that some people are not aware that they <br />would need to call with complaints and so perhaps there is another tool that could be used. <br />Community Development Director Gladhill agreed that there could be more resources, such as a <br />housing resources position that could look at other forms of assistance and outreach. <br />Councilmember Shryock stated that sounds similar to the neighborhood resource coordinator that <br />other communities have. She asked if there is a section on the website that allows people to click <br />on their question to find an answer. It was confirmed the City website does have this ability. <br />Councilmember LeTourneau stated that he would support putting more resources towards this <br />issue so that staff can outline how to address this issue outside of simply code enforcement. He <br />stated that staff should also include a staffing estimate not only for creation but for ongoing <br />responsibilities. <br />City Administrator Ulrich noted that staff will explore that element. <br />It was the Council consensus to delete number 21 from the tactics. <br />Mayor Strommen referenced the illegal drug use and Drug Task Force officer position. She <br />asked if a list should be created to track items like this, as obviously the item has not yet been <br />completed. <br />Police Chief Katers noted that they can measure the figures as time goes on and continue to <br />provide reporting to measure the level of effectiveness. <br />Councilmember Shryock noted that this is an instance where certain elements of the item could <br />be crossed off as completed while others be identified as continued monitoring or work <br />occurring. <br />Councilmember LeTourneau stated that the event of hiring the individual was accomplished and <br />the key outcomes, while important, were not the original event. <br />Councilmember Kuzma stated that he did not notice the rebuild of the website on the list and <br />noted that could be incorporated. <br />Councilmember LeTourneau noted that there also needs to be focus on social media and the <br />incorporation of those tools to reach residents, in addition to the City website. <br />Councilmember Riley referenced the item regarding more volunteers and the hiring of a staff <br />person to coordinate volunteers, noting that it seems counterintuitive. <br />Councilmember Shryock noted that there is a process beyond the discussion tonight where the <br />Council and staff can flush out further details and identify if perhaps there is a current staff <br />person that would be able to coordinate volunteers. <br />City Council Strategic Planning Work Session / February 21, 2017 <br />Page 9 of 10 <br />