Minutes - Council Work Session - 02/21/2017 - Strategic Planning

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clusters of violations and noted that perhaps there is a different tool that could be employed in those situations outside of code enforcement. She noted that some people are not aware that they would need to call with complaints and so perhaps there is another tool that could be used. Community Development Director Gladhill agreed that there could be more resources, such as a housing resources position that could look at other forms of assistance and outreach. Councilmember Shryock stated that sounds similar to the neighborhood resource coordinator that other communities have. She asked if there is a section on the website that allows people to click on their question to find an answer. It was confirmed the City website does have this ability. Councilmember LeTourneau stated that he would support putting more resources towards this issue so that staff can outline how to address this issue outside of simply code enforcement. He stated that staff should also include a staffing estimate not only for creation but for ongoing responsibilities. City Administrator Ulrich noted that staff will explore that element. It was the Council consensus to delete number 21 from the tactics. Mayor Strommen referenced the illegal drug use and Drug Task Force officer position. She asked if a list should be created to track items like this, as obviously the item has not yet been completed. Police Chief Katers noted that they can measure the figures as time goes on and continue to provide reporting to measure the level of effectiveness. Councilmember Shryock noted that this is an instance where certain elements of the item could be crossed off as completed while others be identified as continued monitoring or work occurring. Councilmember LeTourneau stated that the event of hiring the individual was accomplished and the key outcomes, while important, were not the original event. Councilmember Kuzma stated that he did not notice the rebuild of the website on the list and noted that could be incorporated. Councilmember LeTourneau noted that there also needs to be focus on social media and the incorporation of those tools to reach residents, in addition to the City website. Councilmember Riley referenced the item regarding more volunteers and the hiring of a staff person to coordinate volunteers, noting that it seems counterintuitive. Councilmember Shryock noted that there is a process beyond the discussion tonight where the Council and staff can flush out further details and identify if perhaps there is a current staff person that would be able to coordinate volunteers. City Council Strategic Planning Work Session/February 21, 2017 Page 9 of 10