Laserfiche WebLink
Cp <br />Why Host with CivicPlus <br />CivicPlus fully understands some of our customers and prospective customers' desire to host the CivicPlus <br />CivicEngage Content Management System (CMS) and their website on their own server(s); however, CivicPlus <br />customers — regardless of size — host at our dedicated hosting facility that is designed for operating local <br />government websites. The CivicEngage CMS is web -based software, and with a fully hosted and maintained <br />solution, there are no versions from which to choose and no system upgrades to purchase year after year. <br />The technical experts at CivicPlus are dedicated to improving and enhancing the existing system, offering <br />customers the benefits of new technologies, improvements in operations and, when problems do arise, a <br />faster response time. <br />CivicPlus has a dedicated hosting facility specifically built and maintained for website hosting and <br />administration; 97% of CivicPlus customers utilize this hosting facility for their hosting, backup and security <br />needs, including some of our largest cities and counties. Redundant power sources and Internet access <br />ensure consistent and stable connections with an average uptime of 99.9%. Our on -site Internet access <br />provides bandwidth of up to 150 mbps, and regular hardware upgrades ensure that CivicPlus hosted sites are <br />maintained on the most up-to-date, reliable equipment. Full backups are provided as a regular service for <br />hosted customers with all servers backed up nightly and additional optimization processes run on a weekly <br />basis. <br />When hosting with CivicPlus, the customer does not need to purchase additional hardware or change in- <br />house configurations on existing servers. When a customer hosts, CivicPlus staff must coordinate with client IT <br />staff in order to roll out upgrades and provide regular maintenance to the software. CivicPlus hosted sites can <br />be maintained and upgraded without coordination that often delays improvements. As with most web -based <br />management systems, technical support and maintenance processes are simply handled more smoothly when <br />sites are hosted on our dedicated servers; plus, our servers are optimized for our CMS, meaning that the <br />customer does not need to purchase or maintain additional hardware specifically for their website. <br />Many IT staff members are concerned about their ability to develop applications within the CivicPlus system; <br />We have nearly a dozen Automated Programming Interfaces (APIs) scattered throughout the system, and <br />continue to build more to make integrations with the CMS and disparate applications as straightforward as <br />possible. It's this "open architecture" approach that allows your IT staff and programmers to spend time <br />creating applications and systems that are specific to your community's needs and tie them into the site, using <br />the site itself as a sturdy platform on which to build. Maintaining the site's base code will fall on CivicPlus' <br />shoulders, saving you time, effort, and most importantly, money. <br />Hosting with CivicPlus allows customers to maintain their current security preferences on all internal IT <br />resources without needing to open any channels to outside sources for maintenance, and during the project <br />development phase, hardware preparation is hands -off for clients hosting with CivicPlus. <br />14 <br />