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HOSTING & SECURITY FEATURES INCLUDED PLATINUM <br />Disaster Recove <br />Emergency after-hours support, live agent (24/7) <br />On-line status monitor by Data Center <br />Event notification emails <br />Guaranteed recovery TIME objective (RTO) <br />Guaranteed recovery POINT objective (RPO) <br />Pre-emptive monitoring for disaster situations <br />Multiple data centers <br />Geographically diverse data centers <br />0 <br />0 <br />0 <br />8 hours <br />24 hours <br />0 <br />0 <br />0 <br />0 <br />0 <br />0 <br />4 hours <br />4 hours <br />0 <br />0 <br />0 <br />DDoS Mitigation <br />Defined DDoS Attack Process <br />Identify attack source <br />Identify type of attack <br />Monitor attack for threshold* engagement <br />DDoS Advanced Security Coverage <br />Continuous DDoS mitigation coverage <br />Content Distribution Network support <br />Proxy server support <br />Live User Detection service <br />0 <br />0 <br />0 <br />0 <br />NOT INCLUDED <br />Additional coverage <br />available at time of <br />event. Additional <br />fees will apply. <br />*THRESHOLDS: Traffic exceeds 25 Mb/s sustained for 2+ hours. Traffic over 1 Gb/s at any point during attack <br />0 <br />0 <br />0 <br />0 <br />0 <br />0 <br />0 <br />0 <br />17 <br />