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6) Expected Interaction <br />CivicPlus will have one-on-one meetings with the Ramsey web committee throughout the project with open <br />communication and multiple points of approval built into the process. Our team consists of a Project Manager <br />and Art Director on a typical project. The Project Manager coordinates the process from start to finish, and will <br />be your primary connection. The Art Director is the creative voice, working with you to clarify your vision into a <br />cohesive look and layout. <br />Projects are broken into multiple phases, the first primarily consisting of information gathering. From this <br />point we put together the building blocks for the website, including proposed navigation and grayscale <br />layout. The next phase involves collaboration with you to perfect the presented elements before combining <br />them to create the prototype of the website. Once design files are agreed on, we again collaborate with you <br />to finalize the website design. Throughout every stage of the project, we encourage and rely on your input <br />and knowledge of your community culture to develop the right tone and right look for your website. <br />The City of Ramsey will fill out a Web Design Optimization form specifically detailing your anticipated goals as <br />well as any appropriate information regarding the City itself (website wants, needs, background information, <br />branding information, etc.). Once completed, the Web Design Optimization meeting will be scheduled by the <br />Art Director. During the meeting, the City and CivicPlus will discuss design direction and determine what tasks <br />will be performed by CivicPlus and what will be required of the City. <br />With the information gathered from the City via the Web Design Optimization form and during the meeting, <br />CivicPlus will create a proposed layout and mood board to present. The City will then meet with CivicPlus for <br />a layout proposal presentation and discussion to reach approval of layout and mood board. CivicPlus and the <br />City of Ramsey will then meet to review design comps and submit desired adjustments. Once the final design <br />is approved, CivicPlus will supply the design files to the City. <br />During the project development, the City will be required to approve website layout, including design <br />approach, through online approval forms. This will occur after Phase 2 — Design Presentation Meeting, and <br />after Phase 3 — Production Site Development Meeting, including a final design after Phase 3. Approval and <br />acceptance by the City of deliverables after Phase 2 and Phase 3 occurs when the applicable CivicPlus online <br />forms are submitted by the City of Ramsey's project manager. <br />40 <br />