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Di ital Zonin Codes and Comprehensive Plans <br />By Peter Sullivan, AICP <br />The printed page is not extinct, but elec- <br />tronic publishing is becoming a standard <br />format for the digital age. From page -flipping <br />online documents to custom-builtwebsites, <br />there are dozens of applications and services <br />that can create a modern digital document. <br />But which tools are best for publishing long, <br />highly structured documents, like zoning <br />codes and comprehensive plans? <br />This article surveys options for pub- <br />lishing modern, interactive documents in a <br />feature -rich, web -ready format. It identifies <br />eight popular digital publishing methods and <br />summarizes key trade-offs among the various <br />approaches. The article also describes how to <br />evaluate which method is best suited -to meet <br />the needs of those working in a public -sector <br />agency and recommends project manage- <br />ment strategies for deploying, testing, and <br />maintaining new software and online work <br />products. The conclusion identifies a basic <br />set of prerequisites for digital publishing. <br />WHY DIGITAL PUBLISHING? <br />in an era of14o-character tweets and <br />round-the-clock media, urban planners are <br />challenged to deliver complex information <br />in a clear and engaging manner. So what are <br />planning agencies doing to address this chal- <br />lenge? In zoi6, Urban Insight collected data <br />from more than 600 U.S. local government <br />planning agencies about various technology - <br />related topics, such as digital publishing, <br />social media, online permitting, and web - <br />based geographic information systems (GIS). <br />It published its findings earlier this year in <br />City Planning Department Technology Bench - <br />marking Survey. <br />With respect to digital publishing, this <br />report identifies a gold standard based on <br />ease of use, information retrieval, and com- <br />pliance with popular computing devices and <br />software. The standard includes an HTML <br />format, mobile responsive design, and full <br />search capabilities. <br />The data shows that the usability of <br />online zoning codes is mixed, with only <br />one-third of planning agencies meeting the <br />gold standard. Among the group that did <br />meet the gold standard, there were multiple <br />methods for producing these documents. <br />These approaches include a mix of self - <br />publishing and third -party services. <br />Some well-known third -party options <br />include codification services, provided by <br />firms such as Code Publishing Company, <br />Municipal Code Corporation, Coded Sys- <br />tems, General Code, and American Legal, <br />in addition to digital publishing. While <br />there are a variety of reasons for utilizing <br />these services, this article focuses on self - <br />publishing tools. <br />One of the goals of this article is to <br />ensure that authors are aware that the <br />choices for digital publishing are not lim- <br />ited to either publishing a static PDF on a <br />website or fully outsourcing document host- <br />ing to a third -party vendor. Several of the <br />in-house publishing methods presented in <br />this article are affordable, user-friendly, and <br />feature -rich, and exceed the Urban Insight <br />gold standard. <br />The Urban Insight report also evalu- <br />ated digital publication of comprehensive <br />plans, which is another type of planning <br />agency publication that benefits from <br />enhanced digital features but also raises a <br />number of management issues due to docu- <br />ment length and complexity. In comparison <br />to online zoning codes, comprehensive <br />plans are skewed even further away from <br />the gold standard, and there are greater <br />instances in which the document is not <br />available online in any format. <br />As a document, comprehensive plans <br />follow a less hierarchical structure and are <br />more likely to be produced with flexible <br />layout software like Microsoft Publisher <br />or Adobe InDesign. In contrast, zoning <br />codes are traditionally prepared in a word <br />processor, which maintains hierarchical <br />structure and automates the text updates <br />(e.g. multilevel lists, cross-references, and <br />tables of contents). While creative design <br />does provide greater visual interest for the <br />reader, the downside of a custom layout <br />is that it can be more difficult to revise <br />and maintain, especially if it is reliant <br />on advanced software that incorporates <br />objects, paths, layers, and other advanced <br />page layout features. <br />Authors should also consider that a <br />document finely tuned for the printed page <br />will not necessarily provide the same look <br />and function on a screen. Fortunately, there <br />are self -publishing methods that efficiently <br />balance this print -versus -web dilemma. <br />DIGITAL PUBLISHING METHODS <br />The term "digital zoning code" or "digital <br />comprehensive plan" implies the presence of <br />certain navigational features and document <br />behaviors beyond static text and images <br />displayed on a screen. These features and <br />behaviors become available (or can be <br />enabled) through a combination of specific <br />file formats, authoring workflows, and end - <br />user settings. For the efficient publication <br />of digital zoning codes and comprehensive <br />plans, this article recommends digital pub- <br />lishing methods that include, at a minimum, <br />the following basic characteristics: <br />o Internal and external hyperlinks <br />• Web -based navigation features and cus- <br />tomizable display options <br />o A table of contents and intuitive headings <br />o A combination of authoring, editing, and <br />publishing capabilities <br />o A reasonable learning curve and intuitive <br />workflow <br />• Robust customer support or technical <br />documentation <br />There are countless software applica- <br />tions and services capable of organizing <br />and publishing content on a webpage, from <br />simple text editors like Windows Notepad, <br />to integrated site design, development, <br />and publishing applications like Adobe <br />Dreamweaver. <br />ZONINGPRACTICE 10.17 <br />AMERICAN PLANNING ASSOCIATION I page 2 <br />