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The National Citizen SurveyTM <br />The next special interest question asked residents to rate the development and success of a strategic action plan in <br />Ramsey. Less than half of residents rated the City's strategic planning as excellent or good and more than one- <br />third rated it as fair. <br />Figure 7: Strategic Plan Development <br />Please rate the foiowing categories of Ramsey government performance: Development and success ofa strategic <br />action plan <br />Excellent <br />7% <br />Poor <br />20% <br />1 <br />Fair—/ <br />39% <br />Good <br />35% <br />Residents reported using a variety of sources for information about the City. A vast majority (89%) said that they <br />had used the City newsletter (Ramsey Resident) as a major or moderate source of information. Almost half used <br />the City website and around 4 in io relied on word-of-mouth or the local newspaper. The least cited sources of <br />information included cable television, public meetings and information received from City employees. <br />Figure 8: Source of Information about the City <br />To what extent are each of the following a source of information for you about Ramsey city government and its <br />activities? <br />City newsletter (Ramsey Resident) <br />City website (www.cityoframsey.com) <br />Word-of-mouth <br />Local newspaper <br />City social media (Facebook) <br />City employees <br />Public meetings <br />Cable television (QCTV) <br />• Major source Moderate source <br />27% <br />89% <br />10 <br />