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4-0 <br />• CES <br />O "0 <br />00 <br />c <br />v N <br />• C <br />•-1 <br />bA <br />• i <br />CCI fa <br />= <br />L L <br />C <br />a) <br />E <br />c <br />O <br />.> <br />usC <br />U C <br />a) <br />a) us <br />(a <br />C -D <br />a) <br />E (a <br />E N <br />a) • U <br />to () <br />a) N <br />U N <br />a) c <br />-0 D <br />C _0 <br />a3 -0 <br />ai C <br />as <br />vs <br />U -O <br />O <br />a) t <br />h O <br />O _c <br />U - <br />O) <br />w+ a) <br />C <br />a3 p) <br />a c <br />m C <br />za <br />o> <br />C Q m <br />o a <br />a m <br />u, <br />caa a) <br />•]' c al <br />o N <br />E • c > <br />E a`) Zs <br />OU >O U <br />L. • 0 La) <br />O N N <br />• u) <br />7 <br />i <br />O a) <br />4 o <br />C <br />d <br />• Na) <br />OQ a= U <br />U <br />Y N <br />O , T+ <br />a) E a) <br />M <br />a) = 4- <br />0 <br />= O <br />• L. <br />L = a) <br />CO > <br />o I— Q a) <br />Po <br />En D <br />f0 • C <br />NU <br />Formatted: Strikethrough <br />Formatted: Strikethrough <br />g <br />a <br />CO <br />ci <br />o <br />o <br />m o <br />Y <br />os"Im <br />pm O!al <br />t <br />m E <br />/1.l <br />2 <br />w <br />NoN <br />1 <br />E o <br />o <br />2YOydULwU4d <br />• Implemented <br />ProiectDox, online <br />plan review. <br />• Plannod invoctmont <br />in ScniorHired City <br />Planner. <br />uhh <br />a <br />d <br />• Evaluate areas of customer service effectiveness and <br />services. <br />• Update and enhance the Balanced Scorecard Metrics. <br />• Create sub -district base marketing/ communication <br />materials and sign templates, while keeping the overall <br />Ramsey Brand a priority (167/47, COR, Bunker/47, <br />business parks). This item is pending work from the <br />Planning/ Engineering Departments (corridor plans). <br />• Create parks/ trails marketing/ communication materials <br />and sign templates while keeping the overall Ramsey <br />Brand a priority. Anticipated for completion in 2018. <br />• Bovicw all Ramsey events flyerc/ materials, and conceder <br />updating to better reflect overall Ramcey Brand. <br />Completed. <br />2015 ' 2018 <br />N <br />N <br />co <br />N <br />0) <br />O ca <br />co <br />N <br />26) Evaluate <br />staffing <br />deployment and <br />process <br />effectiveness <br />O) a) <br />-O c, ,c, <br />a y a Nis O <br />,m U N r <br />N m O) U a C <br />❑ m N E a `m E <br />m E = n E <br />0 <br />N en Il (0 N en UU <br />Enhance the <br />level of <br />customer <br />service <br />o <br />a o ro <br />N O % <br />O E <br />oaCt <br />00 <br />