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Achieve and maintain a maximum 10 <br />business day plan review and 48 hour <br />inspection window for building permits at <br />least 70% of the time <br />Proposed staff additions (a new <br />Senior Planner), process <br />improvements, and technology <br />investments are being made in order <br />to continue to meet these standards. <br />E-permits, plan submittal, and online <br />scheduling were implemented in 2016 <br />and 2017. Community Development <br />has implemented an ongoing <br />satisfaction survey to measure <br />results and to look for ways to <br />continue to improve. <br />