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4. What is unique about your business, what is noteworthy or what makes your business different from <br />your competitors (i.e. innovative product/building, significant job retention/creation, overcoming a <br />significant obstacle, etc.)? <br />Zero Zone: We are unique in our industry in that our customers recognize us as "the responsive company." <br />We respond faster than the competition in terms of quotes, orders, assembly, and on -time delivery. Yet, our <br />quality is second to none. We build genuine relationships with our customers that create "peace of mind" and <br />form the basis for collaboration and true partnership. As a responsible environmental steward, we are actively <br />developing and testing new refrigeration systems which utilize natural refrigerants. We are concerned about <br />perfecting "Green" technologies to solve our customers' current and future refrigeration requirements, while <br />protecting the planet we all share. <br />PACT Charter School: PACT's vision is "to develop educationally excellent, engaged citizens, who value <br />lifelong learning and are committed to making exceptional contributions to their ever changing world." <br />Dedicated Network At Dedicated Networks, Inc. we buy, refurbish and sell used networking equipment with <br />customers across the globe. As a family business, we work to help people to become their best, whether they <br />are our customers by using our products or our employees by assisting them to continuously improve and <br />grow. Dedicated Networks strives to employ quality team members who agree with and live by the following <br />core values: <br />Be Coachable <br />Know that you can improve. <br />Have a desire to improve. <br />Make it easy for others to help. <br />Anti -value: "It's just the way I am." This is a choice to not improve. <br />My Pleasure <br />Treat others like volunteers. <br />Say "please" and "thank you." <br />Anti -value: Preventing a small return could mean losing out on future sales just to prevent that <br />small return. <br />Customer First <br />Be easy to deal with. <br />Treat your job as if it's your own service corporation. <br />Anti -value: Short-term thinking to win the battle but losing the war. Think Department of Motor <br />Vehicles Licensing Lines and hours of operation. <br />Consider It Done <br />Start with "yes." <br />Do what you say you are going to do. <br />Do it well. <br />Anti -value: Over promising and not being able to deliver. <br />Our company has been founded on culture as culture has been important since day one. We evaluate each <br />applicant based on whether we believe they can live our core values and those employees who are not able to <br />follow these are no longer a part of our company. We would like to say we put a lot of effort into instilling these <br />values, but they come naturally to our employees, which creates a great work environment. <br />Along with our core values, our company's success has been driven by our focus on having great customer <br />service. We strive to be easy to work with and be a provider of quality products. We have been very intentional <br />about reinvesting in the company: in our people, technology, and expanding our inventory. We do business the <br />old-fashioned way by working hard to earn your business and we believe in long-term relationships. Last but <br />not least, we have integrity — again, with our customers and with our employees. We do what we say we are <br />going to do. <br />