Agenda - Council - 03/13/2018 - Laserfiche WebLink

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Supervisory Responsibilities Supervisors are expected to appropriately and safely intervene when they see an employee on the receiving end of abuse, whether from another employee or a member of the public. Supervisors and Department Heads who witness workplace violence or receive a complaint of workplace violence must notify the Human Resources Manager of the situation as soon as possible. The responding supervisor shall assess whether there is a current significant risk of violence that could result in physical harm to people and/or property and establish command and determine the appropriate level of emergency response. The supervisor or Department Head's efforts may include the following actions: • Assuring that 911 has been called. • Alerting other employees in the immediate area about the situation. • Attempting to move individuals at risk to a safer location. • Implementing the appropriate evacuation proceeding if rapid evacuation of the building seems warranted. • Controlling staff involved so that they do not interfere with or hinder the efforts of law enforcement or other emergency personnel who may respond to the incident. • Assuring that necessary medical attention and/or emotional support is provided to the employees affected by the incident. • Contacting the Human Resources Manager to arrange for relief from duty of the employee(s) who committed the workplace violence, coordinate an investigation and to handle disciplinary/return to work issues. • The Human Resources Manager may, in addressing the situation, consider the following: • Assessing the needs of victims and other employees impacted by the incident. • Any additional security measures that need to be put into place, taking into consideration: - the likelihood of violence - the costs and benefits of security measures - the impact of security measures on the employee(s) involved and the rest of the workforce - the impact of security measures on the City's ability to meet the needs of its customers • When a supervisor or Department Head is notified of an employee having identified City work locations as being protected areas for purposes of restraining or protective orders, OR of a domestic violence situation, the Human Resources Manager is to be consulted immediately to determine what actions may be appropriate. • The Human Resources Manager may consult with the Police Department to determine what appropriate security measures need to be taken with regard to any reported or potential workplace violence incident. Formatted: Indent: Left: 0.25, No bullets or numbering pue to the need to allow public access to City facilities and services, the City cannot guarantee ,{ Moved (insertion) [3] that violence will not occur on its premises. The City subscribes to the concept of a safe work environment and supports the prevention of workplace violence. Prevention efforts include, but are not limited to, informing employees of this policy, instructing employees regarding the dangers of workplace violence, communicating 451Page 11 J