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The National Citizen Survey"' <br />Please rate the quality of each of the following services in Ramsey: <br />Excellent <br />Good <br />Fair <br />Poor <br />Don't know <br />Total <br />Overall customer service by Ramsey employees (police, receptionists, planners, etc.) 25% N=110 48% N=212 14% N=61 3% N=13 11% N=50 100% N=446 <br />Trail maintenance 12% N=53 49% N=224 20% N=93 5% N=25 14% N=62 100% N=457 <br />Table 46: Question 11 <br />Overall, how would you rate the quality of the services provided by each of the <br />following? <br />Excellent <br />Good <br />Fair <br />Poor <br />Don't know <br />Total <br />The City of Ramsey <br />The Federal Government <br />Anoka County Government <br />The State of Minnesota <br />20% <br />6% <br />9% <br />9% <br />N=92 <br />N=26 <br />N=40 <br />N=41 <br />51% <br />32% <br />47% <br />39% <br />N=233 <br />N=144 <br />N=215 <br />N=176 <br />19% <br />32% <br />28% <br />30% <br />N=85 <br />N=144 <br />N=125 <br />N=137 <br />3% <br />14% <br />5% <br />8% <br />N=15 <br />N=62 <br />N=22 <br />N=36 <br />6% <br />17% <br />12% <br />15% <br />Table 47: Question 12 <br />Please rate the following categories of Ramsey government performance: <br />The value of services for the taxes paid to Ramsey <br />The overall direction that Ramsey is taking <br />The job Ramsey government does at welcoming citizen involvement <br />Overall confidence in Ramsey government <br />Generally acting in the best interest of the community <br />Being honest <br />Treating all residents fairly <br />Development and success of a strategic action plan <br />Excellent <br />5% <br />7% <br />9% <br />6% <br />8% <br />10% <br />9% <br />7% <br />N=24 <br />N=31 <br />N=40 <br />N=29 <br />N=39 <br />N=44 <br />N=42 <br />N=31 <br />37% <br />38% <br />34% <br />39% <br />42% <br />37% <br />37% <br />30% <br />Good <br />N=167 <br />N=173 <br />N=156 <br />N=178 <br />N=191 <br />N=170 <br />N=167 <br />N=138 <br />37% <br />30% <br />26% <br />30% <br />28% <br />22% <br />25% <br />22% <br />Fair <br />N=169 <br />N=138 <br />N=118 <br />N=136 <br />N=126 <br />N=102 <br />N=116 <br />N=101 <br />14% <br />17% <br />10% <br />13% <br />12% <br />9% <br />8% <br />15% <br />Poor <br />N=66 <br />N=76 <br />N=44 <br />N=59 <br />N=54 <br />N=41 <br />N=34 <br />N=70 <br />N=29 <br />N=78 <br />N=53 <br />N=66 <br />Don't know <br />6% <br />8% <br />22% <br />12% <br />10% <br />21% <br />21% <br />25% <br />N=28 <br />N=37 <br />N=98 <br />N=54 <br />N=47 <br />N=97 <br />N=97 <br />N=115 <br />100% <br />100% <br />100% <br />100% <br />N=454 <br />N=454 <br />N=455 <br />N=455 <br />100% <br />100% <br />100% <br />100% <br />100% <br />100% <br />100% <br />100% <br />Total <br />N=453 <br />N=455 <br />N=457 <br />N=456 <br />N=456 <br />N=454 <br />N=456 <br />N=455 <br />Table 48: Question 13 <br />Please rate how important, if at all, you think it is for the Ramsey community to focus on each <br />of the following in the coming two years: <br />Essential <br />Very <br />important <br />Somewhat <br />important <br />Not at all <br />important <br />Total <br />Overall feeling of safety in Ramsey <br />Overall ease of getting to the places you usually have to visit <br />Quality of overall natural environment in Ramsey <br />Overall "built environment" of Ramsey (including overall design, buildings, parks and <br />transportation systems) <br />Health and wellness opportunities in Ramsey <br />Overall opportunities for education and enrichment <br />Overall economic health of Ramsey <br />Sense of community <br />50% N=229 36% N=163 <br />29% N=135 47% N=214 <br />31% N=140 49% N=225 <br />14% <br />21% <br />17% <br />N=64 <br />N=98 <br />N=80 <br />0% <br />3% <br />3% <br />N=2 <br />N=12 <br />N=14 <br />100% <br />100% <br />100% <br />N=459 <br />N=459 <br />N=460 <br />30% N=137 45% N=206 23% N=107 2% N=8 100% N=458 <br />23% N=106 39% N=181 33% N=150 5% N=23 100% N=460 <br />25% N=115 36% N=166 33% N=151 6% N=25 100% N=457 <br />40% N=184 45% N=206 14% N=64 1% N=5 100% N=458 <br />23% N=107 44% N=201 31% N=143 2% N=7 100% N=457 <br />Table 49: Question 14 <br />To what extent are each of the following a source of information for you about Ramsey city <br />government and its activities? <br />Major source <br />Moderate <br />source <br />Minor source <br />Not a source <br />Total <br />City newsletter (Ramsey Resident) <br />Local newspaper <br />59% N=275 27% N=124 10% N=49 3% N=15 100% N=464 <br />9% N=41 27% N=123 26% N=121 38% N=178 100% N=463 <br />13 <br />