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Objective: An Effective Organization <br />Action Timeframe Resources Key Outcomes Responsible Party <br />Strategy: Improve City communications with the community. <br />37. Develop new and <br />more effective ways <br />to reach residents <br />Megan Thorstad <br />38. Provide more <br />information to <br />residents topics of <br />interest <br />Megan Thorstad <br />Strategy: Improve and sustain high employee morale <br />39. Continue staff <br />recognition program <br />such as 'Blue Ribbon' <br />employee program <br />Colleen Lasher <br />40. Conduct employee <br />survey and develop <br />recommendations <br />for improvement <br />Colleen Lasher <br />41. Increase awareness <br />and use of the <br />Employee Assistance <br />Program <br />Colleen Lasher <br />42. Increase informal <br />staff training <br />opportunities such as <br />webinars and 'lunch - <br />and -learn' sessions <br />Colleen Lasher <br />43. Develop and <br />implement career <br />development plans <br />Colleen Lasher <br />Strategy: Ensure that the organization reflects the changing demographics of the community and addresses diversity and inclusion <br />