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City of Ramsey - Class Specification Bulletin Page 2 of 3 • Must have three (3) years' of related experience in a responsible administrative support position; equivalent combination of education and experience will be considered • Must have intermediate to advanced Microsoft Office knowledge and skills • Must be able to accurately type at least forty (40) words per minute • Must have data entry and data base experience • Must have excellent written and verbal communication skills • Must have the ability to provide excellent Customer Service DESIRED QUALIFICATIONS: • Previous experience working for a county or municipality • Associates Degree in Applied Science or diploma as an Administrative Specialist • Previous experience using Laserfiche • Previous experience with data and records retention requirements RESPONSIBILITIES: • Provide administrative support work for the Engineering Department • Provide effective customer service in a courteous and helpful manner • Provide information and assistance to residents and contractors regarding engineering matters via telephone, email, mail and in person • Answer questions regarding street maintenance/reconstruction, utility markings, right-of-way, and other general engineering matters • Responsible for covering and routing department phone calls • Use Microsoft Office and other software applications • Utilize Laserfiche to retrieve data or assist with data searches according to established protocols • Maintain records and files in an orderly and acceptable manner • Track departmental work schedules on various projects • Take meeting minutes • Prepare, mail and publish special assessment notices and other miscellaneous letters and memos • Maintain the department's website • Assist with the administration of the asset management program • Perform a variety of tasks and scheduling functions including preparation of agendas, scheduling meetings, and other related services that may be required • Collect and consolidate department information for City Council agenda items and ensure it is accurate and contains correct attachments • Follow up on necessary items following Council meetings • Assist with the bidding process on City projects • Perform other duties as assigned (within the ability and resources of the Engineering Administrative Assistant) at the verbal or written direction of the City Engineer or his/her appointed designee http://agency.governmentjobs.com/cityoframsey/default.cfm?action=specbulletin& ClassS... 12/19/2017