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CD Department Work Plan — Goals and Discussion Points for 2019 <br />• Better assistance at the Front Counter/Coverage <br />o Maintain customer service coverage and cross training <br />• Business Licensing Transition <br />o Transition <br />o eLicense <br />o Streamline process <br />• Focus # of planning projects <br />• Feedback from residents <br />o Social media strategy <br />• Evening Meeting Commitments <br />o Community Development Director — Planning Commission, City Council, Public <br />Workshops, Environmental Policy Board (as -needed), Parks and Recreation Commission <br />(as -needed) <br />o City Planner — Planning Commission, Environmental Policy Board, Public Workshops, City <br />Council (as -needed) <br />• Missed Opportunities <br />o Water Quality Grants <br />o CDBG Grants <br />• Is the code enforcement the best use of community development staff for future growth? <br />o Even at such time growth slows or is complete, the need for ensuring on -going <br />maintenance will continue into the future. This position is likely one of the most <br />sustainable within the department. Perhaps it is better phrased as a Neighborhood <br />Liaison. Primarily, it should be a visible resource where residents know where they can <br />turn to if they have a concern with their neighborhood. <br />• Meet the Team <br />o Pre-Development/Policy <br />■ Market Relevant Standards <br />■ Clear Vision <br />o Development <br />■ Site Plan Review <br />■ Building Inspections <br />o Post -Development <br />■ Neighborhood Advocate (point of contact to direct residents in the correct <br />direction) <br />■ What resources are available to improve my home? <br />■ Where do I go for housing assistance and resources? <br />■ What can I do to improve my neighborhood? <br />■ Code Enforcement <br />